Job Posting OPEN
Housing Case Manager (OMH and HUD) - Gateways Program
We are Hiring!
Catholic
Charities of Chemung/Schuyler is growing and seeking a Housing Case Manager
(OMH and HUD) in our Gateways Program to join our Team.
Catholic Charities’ mission is to support all people in
need and advocate for social justice and human dignity in partnership with the
Diocese of Rochester and the greater community. We envision a
just and compassionate community rooted in love and the dignity of all
people. Our objectives are to address the needs of the community’s most vulnerable
people and to challenge conditions causing poverty and despair.
If
you're looking for an opportunity to express and explore your passion for
helping others, then join a team that truly makes a difference DAILY, in
people's lives. We are looking for empathetic, thoughtful candidates who have
enthusiasm for helping people. We have supportive leadership who invest in our
people and provide opportunities for employees to thrive, grow and learn.
Don't
miss out on being a part of something special!
Position
Title: Housing
Case Manager
Salary: $21.50 an hour
Schedule: Full Time. 37.5 Hours a week
Location: Church street, Elmira, NY
Who
are we looking for?
·
Someone who is passionate about making a positive impact in
the community.
· Someone
who values partnership and works well both individually and as a part of a
team.
· Someone
who is empathetic, ethical, and goal orientated.
· Someone
who is a great communicator and has exemplary attention to detail.
PRIMARY FUNCTIONS:
Under the supervision of the Senior Housing Supervisor
(SHS), the Housing Case manager’s (HCM) core function is the coordination of
care for resident services. The HCM will provide; education (teaching knowledge
and skills), support (recognizing successes and assisting with challenges) and
accountability (ensuring that all individuals are receiving the services they
need, and the program is in compliance with all contractual and regulatory
obligations). The HCM will provide direct services to residents; prepare
assessments; develop and implement individual service plans; assist residents
in achieving goals; facilitate groups and activities; teach and/or assist
residents in developing ADA skills, communication and self-advocacy skills,
facilitate resident involvement and community activities; make referrals to
community-based services; assist in accessing and maintaining entitlements/benefits;
advocate for needed services; assist residents in meeting the obligations of
tenancy.
SPECIFIC DUTIES:
1. The HCM will meet regularly with the Senior Housing
Supervisor(SHS) for a review of file documentation. The HCM is responsible for
file documentation in accordance with funding regulations, agency policy,
procedures, or business practice.
2. The HCM will participate in agency orientation of
program operations, policy, procedure, goals and objectives.
3. The HCM will facilitate the integration of the
resident into the community, using communitybased services whenever possible.
4. The HCM maintains accurate case file records and
reports based on the requirements of each Funding source/program.
5. The HCM is responsible for the documentation,
development, and/or implementation of the following: assessments, service plan
goals, service plan reviews, utilization reviews, hospitalizations, discharge
planning, progress notes, and income in accordance with each residential
housing program, insuring that the completion of these documents is in
accordance with agency policy, procedure, or business practice. Documentation
includes both written and data entry as required.
6. The HCM will submit resident files to the SHS within
28-days of an admission for a complete file audit and review, ensuring
compliance with program regulations, policy, procedure, or business practice.
7. The HCM will be responsible for the renewal of file
documents with expiration dates that include; release of information (ROI)
and/or consents to release information, housing quality inspection packets,
income verification.
8. The HCM is responsible for insuring that apartments
are maintained at standards established for apartment recertification.
9. The HCM will insure resident fees related to rent is
paid in a timely manner and in accordance with agency policy, procedure, or
business practice. The HCM will assist as appropriate with delinquency issues.
10. The HCM will assist, as needed, residents in
complying with treatment/service providers, insuring that there is no lapse in
service/funding.
11. The HCM will act as an advocate/mediator for
residents experiencing difficulties with landlord/tenant disputes or provider,
employment, funding related issues.
12. The HCM will act as a resource and assist residents
transitioning from the program to a more/less restrictive level of care,
insuring a continuity of care with providers and funding streams.
13. The HCM will act as a resource to ensure that the
resident has access to services and to ensure that the rights and
confidentiality of the resident are not overlooked or denied.
14. The HCM will conduct routine housing inspections to
see how residents are doing and to identify those who need help. HCM will
communicate concerns with the SHS and work with the resident to maintain their
unit or assist them in access homemaker or other needed services. Intervention should
be timely.
15. The HCM is required to attend staff meetings,
treatment team/provider meetings, and staff development/training seminars in
accordance with agency policy, procedure, or business practice.
16. Conducts housing-related screening, client intake and
assessments to assess the need for services/supports and to ensure that all
documentation is complete.
17. Ensures that all program criteria and eligibility are
met in accordance with established regulations/guidelines/procedures.
18. Assesses, advocates, and provides linkages to
community-based services to individuals.
19. Processes Catholic Charities residential housing
admissions in accordance with established procedures.
20. Developing relationships with area landlords in order
to facilitate recipient placement.
21. Assist recipient with the housing search process,
including (as needed), helping recipients identify suitable housing options,
accompanying recipients to view units, advocating for recipients with landlords,
and assisting recipients with paperwork.
22. Completes the initial Housing Quality Inspection
packet (HQI) for all program recipients prior to admission.
23. Other duties as assigned.
TITLE OF DIRECT SUPERVISOR: Senior Housing Supervisor
QUALIFICATIONS:
EDUCATION:
Associates Degree in human services field or related
field preferred
EXPERIENCE: Two years’ experience in Human Services or
related field preferred.
A combination of education and experience may be
substituted at the discretion of the Executive Director.
ADDITIONAL REQUIREMENTS:
• Possess excellent verbal and written communication
skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program
wide cooperation and team work through use of positive/constructive
communication techniques.
• Ability to maintain absolute confidentiality regarding
all records reviewed including consumer records, employee records and billing
records.
• Proficiency and experience with PC’s and Microsoft
applications.
• Ability to analyze and interpret data and to handle
problem resolution.
• Possession of a valid NYS Driver’s license and a
driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured
vehicle.
• Demonstrate commitment to Agency Mission Statement.
• Working knowledge of community resources and funding
systems external to the agency.
• Ability to understand the concept of “mandated
reporter” and is diligent in reporting situations to the proper authorities
when children may be at risk for abuse and/or neglect.
• Correctly follow procedures for mandated reporting and
responding.
• Background checks may be required per program
regulations.
• Compliance: Adheres to all applicable federal and state
laws and regulations including, but not limited to, those governing
confidentiality, privacy, program, billing and documentation standards. All
duties must be performed in accordance with CCDR’s corporate compliance and
ethics program. Ability to meet the following physical requirements with or
without reasonable accommodation:
• Use hands to manipulate, handle, feel, and control
items or equipment, including motor vehicle;
• Stand, sit, walk, bend, stoop, kneel, and reach;
• Climb up or down stairs;
• Able to reach above or below shoulders;
• Occasionally lift or move objects weighing up to 10
lbs;
• Sitting at a desk or in a vehicle for long periods of
time to perform certain job functions;
• Be able to read write and interpret written documents.
What
you will get:
We
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
· Salary: $21.50 an hour
· M-F , on call
· Full Time: Accrue up to 10 days in the first year, 15
days after 1st Anniversary.
· Holidays: 12 paid holidays
· NY State Paid Sick Leave
· Agency Sick Leave
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Group and Term Life Insurance
· Short-Term Disability
· Long-Term Disability
· Supplemental Insurances
o
Hospital
o
Accident
o
Auto
o
Pet
o
Specified Disease
· Flexible Spending Account
· Legal Plan
· Identity Plan
· Employee Assistance Program
· 403b Retirement Plan, with agency contribution for those that
qualify (subject to agency performance)
· My Better Benefits – provides discounts and savings on
thousands of products and services.
Our
hiring process and timeline:
· Applications
will be reviewed regularly until the position is filled.
· Phone
screenings will be conducted with qualified candidates.
· In-person
one-hour interviews will be conducted with candidates who advance after the
phone screening
· In-person
interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet
and our people. EOE/AA Disability/Vet