Job Posting OPEN
Senior Account Manager
We start by having the right people in-house. To that we add strategic partners who are
industry leaders in automation technology.
By bringing everything together, we’re able to consistently integrate
ingenious customized solutions that solve the toughest materials handling
The Senior Account Manager
oversees projects and business relationships with
assigned accounts, exceeding customer’s expectations.
- Oversee projects associated with
assigned Global manufacturing accounts, including but not limited to new
development, community management, internal and external communication,
support and maintenance issues.
- Evaluate assigned account’s business
processes and provide recommendations for automation and enhancements that
generate additional revenue.
- Collaborate with business development.
- Collaborate with development, marketing,
support, community management and QA to ensure the successful launch and
acceptable performance of solutions.
- Identify revenue opportunities within
assigned accounts and their community through communications, programs and
other activities as needed, collaborating with marketing, community
management, business development and support.
- Act as liaison for internal and external
communications with assigned accounts. Manage ongoing conference calls and
ensure a positive relationship with assigned accounts. Provide regular
status reports and manage task lists on assigned accounts progress for all
- Manage projects using defined project
management tools and communication vehicles.
- Facilitate enhancements to
communications, tools, capabilities and product lines.
- Participate in cross functional groups
to establish marketing campaigns, product direction and productive
- Ensure reporting and communications is
frequent and bi-directional.
Education, Experience, and
- A bachelor's degree in business or
equivalent and five to seven years of proven success in high-tech account
- Two to five years of experience as an
account manager, product manager or project leader in an online commerce
or supply chain venue.
- Two to five years in a sales or sales
support role in online commerce.
- Demonstrated ability to manage multiple
Physical and Environmental
The Senior Account Manager will require frequent visit to customer
locations that end up requiring physical inspection. Physical requirements include:
light lifting of 25 pounds or less
use of ladder and lifts to inspect and evaluate customer equipment
§ Awareness of potential hazards, such as nearby
machinery, while in the shop
Han-Tek is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristics.