Job Posting OPEN
Family Support Specialist
The Family Support Specialist is responsible for initiating and
maintaining regular and long-term contact with families for the purpose of
strengthening the parent-child relationship; enhancing parenting skills;
providing child development education and activities to encourage development
as well as offering support in the areas of goal setting, community
connections, and family functioning to aid in reducing the family and its
members' overall vulnerability and susceptibility to stress.
- Establishes a trusting relationship with families by initiating
and maintaining regular contact through home visiting.
- Familiarizes self with parent-child interaction and child
development materials and activities.
- Applies basic advocacy and support skills to foster self-sufficiency
and a healthy interdependence with the community in families.
- Familiarizes self with the dynamics of child abuse and neglect
and demonstrates skill in using this knowledge.
- Seeks and maintains knowledge regarding existing referral
sources, sharing this information with families as well as assisting
families in the acquisition of such services as appropriate
- Works in collaboration with families to identify strengths and
- Plans and facilitates regular parent groups/socialization events for
- Records observation of home visits in an acceptable and timely
manner into the HFNY Management Information System.
- Completes all required documentation, reports and HFNY State
Forms and enters them into the HFNY Management Information System as
- Completes Healthy Families Family Support Specialist Core
Training, orientation, and subsequent recommended trainings and
- Participates in Family Support Specialist quality assurance
visits with Prevent Child Abuse New York as well as quality assurance
visits with HFNY Program Contract Manager as required
- Participates in regular staff meetings and meetings with
- Manages assigned caseload and other related duties as assigned by
TITLE OF DIRECT SUPERVISOR:
Minimum of High School Diploma/GED with experience working with
Bachelor’s degree in Human Services or Education field preferred.
Experience working with
families of diverse cultures with the ability to be culturally sensitive,
compassionate, and empathetic.
Strong interpersonal skills
with an ability to relate to people with respect for their individual.
Adheres to all applicable
federal and state laws and regulations including, but not limited to, those
governing confidentiality, privacy, program, billing and documentation
standards. All duties must be performed in accordance with CCDR’s corporate
compliance and ethics program.
Possess excellent verbal and written
Ability to multi-task and
Willingness to foster agency,
department and program wide cooperation and team work through use of
positive/constructive communication techniques.
Ability to maintain absolute
confidentiality in regards to all records reviewed including consumer records,
employee records and billing records.
Proficiency and experience with
PC’s and Microsoft applications.
Ability to analyze and
interpret data and to handle problem resolution.
Possession of a valid NYS
Driver’s license and a driver's record considered acceptable by agency and
Continuous use of a reliable,
registered and insured vehicle.
Demonstrate commitment to
Agency Mission Statement.
Provide effective, equitable, understandable and respectful
quality care and services that are responsive to diverse cultural health
beliefs and practices, preferred languages, health literacy and other