Job Application - Alcohol & Drug Council Of Tompkins Co

Job Posting OPEN

Residential Program Supervisor

PCN: 1042 
Classification: Full Time; Salaried Non-Exempt; 12-month 
Department: Residential Programs
Reports to: Residential Program Director

QUALIFICATIONS: Must be a qualified health professional as defined by OASAS with at least three (3) years' relevant work experience in Substance Use Disorder or a related treatment field. Supervision of other QHP's (CASACs and Counseling Assistants) must be permitted under OASAS scope of practice. Residential supervisory and leadership/management experience providing substance use or mental health disorder services in a residential/hospital behavioral health treatment setting desired. Must demonstrate excellent interpersonal skills, oral and written communication skills, and comfort using an electronic medical record system. On-call assistance required. The successful candidate will have experience supervising a multidisciplinary team of professionals, be skilled in conflict resolution and crisis intervention, and understand how to navigate the various needs and expectations of diverse community agencies. Reliable transportation required, valid NYS driver's license preferred  

The Residential Program Supervisor is part of an interdisciplinary team and provides direct patient care in addition to maintaining clinical standards under the direction of the Residential Program Director. This position is responsible for the supervision of CASACs, Counseling Assistants, and other non-medical QHPs. The Residential Program Supervisor assists in the provision of education and evaluation to clinical personnel and patient care staff in regard to clinical skills, patient care methods, and best collaboration practices. Successful candidates will be knowledgeable regarding substance use addiction, therapeutic interventions, principles and practices of supervision, and application of current clinical procedures and techniques. 


  • Provide day-to-day supervision of non-medical staff in the residential program;
  • Provide support for residential incident/accident investigation processes, quality assurance, and Plans of Corrective Action;
  • Regularly document Supervisory Support and Performance Evaluations;
  • Monitor/review/follow up on residential on-call notes, as needed;
  • Assist in the direction/training, evaluation, assignment, and discipline of staff;
  • Ensure protocols, policies, and procedures are evidence-based and medically sound;
  • Assist in the development of relevant initial and continuing in-service education, normalization concepts, goal planning, task analysis, and other training specific for provided services;
  • Ensure sufficient staffing for the provision of services in accordance with the master staffing plan;
  • Ensure that service environments are maintained/supplied appropriately and are adequate for the health and safety of clients, staff, and other visitors;
  • Collaborate with appropriate agency staff to ensure a coordinated continuum of treatment intervention across all agency programs;
  • As needed, act in the capacity of professional practitioner in delivery of program services including crisis de-escalation, individual/group interventions, and/or development of structured treatment plans;
  • Develop and maintain relationships with institutions that are involved in the care of residential clients including regional chemical dependency treatment providers, mental health treatment facilities, law enforcement, medical facilities, OASAS providers, and other agencies or service providers, addressing concerns they raise and advocating for agency stakeholders;
  • Participate in interdisciplinary team meetings including weekly clinical meetings to ensure consistent, accurate flow of information, agency policies and procedures throughout the residence, and provide administrative perspective and recommendations as appropriate;
  • Coordinate with appropriate staff to ensure that therapeutic counseling interventions address individualized needs of patients;
  • Ensure program compliance with all applicable OASAS, federal, state, and local laws and regulations;
  • Other duties as assigned.

: Competitive; $65k-75k annual salary, commensurate with experience;

Excellent benefits include PTO, Medical, Dental, Vision, FSA, HSA, Employee Assistance Program, Pet Insurance, Identity Protection, Life Insurance, Long-Term Disability, Short-Term Disability, 403(b) Retirement, 403(B) Employer Matching, and exciting opportunities for professional development.

Alcohol & Drug Council of Tompkins County is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, political affiliation, marital status, sexual orientation, gender, gender identity or expression, genetic information, amnesty status, veteran status, or disability.

Alcohol & Drug Council of Tompkins County, Inc. is a STAR LRP-approved facility and a Certified Living Wage Employer