Job Application - Catholic Charities Steuben/Livingston

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Case Worker I - Emergency Assistance

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We are Hiring!

Catholic Charities of Steuben/Livingston is growing and seeking a Case Worker I -Emergency Assistance to join our Team.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special!

Position Title:  Case Worker I -Emergency Assistance

Salary: $17.00-18.00/hour depending on years of experience/education level.

Schedule: Full time/35 hours per week

PRIMARY FUNCTIONS:

To assess need and provide financial assistance services to residents of Livingston and/or Steuben counties through assessment interview process, budget education, budget preparation, referrals to appropriate resources as well as addressing any immediate needs presented during the intake process.

Must possess excellent active listening skills, a non-judgmental attitude, and a great deal of empathy.

SPECIFIC DUTIES:

·       Provide assessment of need for services following program guidelines and client request.

·       Provide financial or non-monetary assistance based on availability of funds and specific need of client. Examples of need: Security deposit, rent, mortgage, utilities, gasoline, medical, personal hygiene items, diapers, household items, and furniture.

·       Provide budget management and conservation education.

·       Refer clients to appropriate agencies for other needed services.

·       Assist Program Supervisor with completing the Community Services Block Grant funding reports.

·       Assist with coordination of fundraisers and special events for Program. This includes, but is not limited to, Back to School giveaway, Christmas giveaway, Parish Appeal, and Summer Appeal.

·       Enter client data into the agency Electronic Health Record.

·       May provide relief coverage at Food Pantry.

·       Solicit donations such as personal care supplies for clients served.

·       Provide program updates and requests to parishes and donors as needed.

·       Attend public speaking engagements for Program and/or Agency events.

·       Work closely with Agency volunteers to triage client needs.

·       Participate in staff meetings.

·       Attending agency functions as requested.

·       Attend mandatory training.

·       Other duties as assigned.

 

QUALIFICATIONS:

EDUCATION: Associate degree in human services or related field preferred.

EXPERIENCE: Previous experience working with human services agency preferred.

ADDITIONAL REQUIREMENTS:

·       Possess excellent verbal and written communication skills.

·       Ability to multi-task and prioritize duties.

·       Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.

·       Ability to maintain absolute confidentiality of all records reviewed including client records, employee records and billing records.

·       Proficiency and experience with PC’s and Microsoft applications.

·       Ability to analyze and interpret data and to handle problem resolution.

·       Possessing a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.

·       Continuous use of a reliable, registered, and insured vehicle.

·       Read, write, and interpret written documents.

·       Demonstrate commitment to Agency Mission Statement.

·       Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

·       Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

·       Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

·       Stand, sit, walk, bend, stoop, kneel, and reach.

·       Climb up or down stairs.

·       Able to reach above or below shoulders.

·       Occasionally lift or move objects weighing up to 10 lbs.

·       Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.

·       Be able to read, write and interpret written documents.

·        

What you will get:

Catholic Charities of Steuben/Livingston offers a well-rounded and comprehensive benefits program.

·       Salary: $17.00-18.00/hour depending on years of experience/education level.

·       Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

·       Paid Time Off, 10 days to start, 15 days after 1st Anniversary.

·       Holidays 12-14 paid holidays

·       Medical Insurance

·       Dental Insurance

·       Vision Insurance

·       Life Insurance

·       Short-Term Disability

·       Long-Term Disability

·       Critical Illness Insurance

·       Supplemental Insurance

·       Flexible Spending Account

·       Health Savings Account

·       Legal Plan

·       Identity Plan

·       Employee Assistance Program

·       6% Pension

·       Employee 401(k)

·       My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·       Applications will be reviewed regularly until the position is filled.

·       Phone screenings will be conducted with qualified candidates.

·       In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·       In-person interviews are typically with 2-4 Interviewers

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet