Job Posting CLOSED
Senior Housing Supervisor
Please note that you
need to fill out this application by answering all possible questions that you
can including past employment history, education as well as contact
information. A Resume attached will not count as an application and will
be marked as incomplete.
PRIMARY FUNCTIONS:
Under the
supervision of the Director of Residential Services, the Senior Housing
Supervisor’s (SHS) core function is the supervision of the Housing Supervisor,
and Housing Case Managers (HCM), as assigned, ensuring all housing program services
and participant file documentation follows all contractual and regulatory
obligations.
SPECIFIC DUTIES:
1.
Provide
regular supervision of the SHS and assigned HCM staff, through supervisory
meetings and file monitoring and review, in accordance with funding regulations
and agency policy and procedure.
2.
Participate
in the hiring process in accordance with agency policies that support program
staffing.
3.
Mentor
new staff to all program operations and compliance regulations, agency and
program policy and procedures, and program goals and objectives, following the
completion of agency trainer requirements.
4.
Maintain
open and transparent communication with the Director of Residential Services.
5.
Ensure
that the development and implementation of service plans and service plan
reviews attached to each respective program are consistent with program goals
and objectives and are of maximum benefit to the residents.
6.
Responsible
for the creation of Admission Notes for residents entering Congregate Care
Level II housing in accordance with program regulations and agency policy and
procedures.
7.
Review
participant files within 28 days of admission as a support to HCM’S and to
ensure the file follows program regulations, policies, and procedures.
8.
Monitor,
evaluate, and complete performance evaluations for SHS and HCM staff in
accordance with agency policy and procedure.
9.
Identify
problems related to resources, training, and personnel with a plan of
corrective action.
10.
Responsible
for the oversight of internal and external documents (i.e. assessments, ISP,
SPR, and Physician’s Authorization’s renewals, MCO approvals, renewals, and
appeals) and ensure accuracy and compliance, accepting those documents through
signature.
11.
Provide
written recommendations to policy development and/or revision based on
experience and a working knowledge of agency policy, procedure or business
practices.
12.
Keep abreast of
regulatory, grant, and contractual changes.
13.
Meet
with Quality Management for scheduled Utilization Management Reviews and
Incident Review and participate in accordance with agency policy, procedure, or
business practices.
14.
Develop and/or improve
program components consistent with current best practice models and
evidence-based solutions as part of a continuous quality improvement process.
15.
Ensure that programs
operate in compliance with corporate standards and policy as well as
contractual, local, state and federal program requirements. Coordinate with quality
management to ensure preparedness for audits, submission of corrective action
plans and resolution of findings.
16.
Cooperate fully with
the Corporate Compliance Officer.
17.
Oversee the admission
process to ensure that admission criteria are met, client funding sources are established
or initiated prior to admission and the agency is represented at the weekly
Elmira Psychiatric Center, Behavioral Services Unit and SPOE committees.
18.
Ensure that the
program sites are maintained in a safe and clean manner and corrective action
plans are developed to resolve property inspection findings.
19.
Monitor
file documentation to ensure compliance with agency policy, procedure, or
business practices, verifying file audits since last review, at case transfer
and at discharge.
20.
Responsible
for the day-to-day monitoring of the licensed programs and will participate in
the QM&C scheduled monitoring upon request.
21.
Responsible
for the initial household and/or room set-up and on-going monitoring of
supplies for all Congregate Care Level II programs.
22.
Assists
in the completion and submission of documents required for licensure and
relocation.
23.
Chair
weekly staff meetings and provide detailed agendas inclusive of agency
announcements, community-based education / resources, and agency policy or
procedure as applicable.
24.
Share back up, off hour support with other Program
Supervisor(s), as assigned.
25.
Other
duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in human services or related field preferred
Five years’ experience in Human Services field and three years’
experience in a related supervisory position.
A combination of education and experience may be substituted at this
discretion of the Executive Director.