Job Posting CLOSED
Family Life Coach
SPECIFIC DUTIES
Outreach and Case Management Responsibilities
1. Provide goal setting, case management, crisis intervention, referrals, recommendations, counseling and
supportive services to assist resident achieve financial self-sufficiency and permanent housing.
2. Prepare a brief monthly report of work being completed and highlight accomplishments, as well as
current challenges of assigned case load.
3. Attend community meetings and professional training opportunities as needed.
4. Determine eligibility based on Program requirements by assisting in initial intake procedures, including
information meetings and review/interview of applicants.
5. Complete Individual Program Plan with participant within thirty days of move-in and monitor progress
toward goals on a regular basis. Identify resources for achieving goals.
6. Provide individual case management to assist program participants in alleviation of barriers for
achieving goals.
7. Follow up with participants’ educational program, employer and day care as applicable.
8. Plan and monitor next step housing plan for each program participant.
9. Utilize community linkages, referrals and other assistance needed by program participants. Provide
advocacy where such services are unavailable or unresponsive.
10. Provide crisis intervention services to points of entry according to referrals and on-call needs as
necessary for delivery of service
11. Educate and assist participants with nutritional and personal hygiene needs and other daily living skills
12. Advocate for participants with other agencies for services as necessary
13. Assist participants in accessing entitlements such as DHS and SSA, including assistance with
applications and other required paperwork
14. Assist participants by providing intensive outreach and supports as requested by program coordinator or
referral inquiries
15. Ensure adequate coordination, appropriate communication and maximum cooperation between all
sources of support and services
16. Complete household inspections as instructed as part of the Individual’s Program Plan
17. Other duties as assigned
Administrative Responsibilities
1. Establish and maintain office hours
2. Maintain daily case records on all person contacted and served
3. Prepare and submit statistical and other reports as requested by supervisors
4. Attend scheduled staff meetings and training sessions
5. Assist Program Coordinators in overall monitoring and support of Programs
6. Other duties as assigned
QUALIFICATIONS
• Bachelor’s Degree in Human Services or related filed and one year of paid experience working with
persons with disabilities and/or chronic illness.
OR
• Associates Degree in Human Services or related field and two years of paid experience working with
persons with disabilities and/or chronic illness.
Must have a clean and valid Driver's License with reliable transportation.