Job Application - Providence Housing Development Corp

Job Posting OPEN

Family Life Coach


Outreach and Case Management Responsibilities

1. Provide goal setting, case management, crisis intervention, referrals, recommendations, counseling and

supportive services to assist resident achieve financial self-sufficiency and permanent housing.

2. Prepare a brief monthly report of work being completed and highlight accomplishments, as well as

current challenges of assigned case load.

3. Attend community meetings and professional training opportunities as needed.

4. Determine eligibility based on Program requirements by assisting in initial intake procedures, including

information meetings and review/interview of applicants.

5. Complete Individual Program Plan with participant within thirty days of move-in and monitor progress

toward goals on a regular basis. Identify resources for achieving goals.

6. Provide individual case management to assist program participants in alleviation of barriers for

achieving goals.

7. Follow up with participants’ educational program, employer and day care as applicable.

8. Plan and monitor next step housing plan for each program participant.

9. Utilize community linkages, referrals and other assistance needed by program participants. Provide

advocacy where such services are unavailable or unresponsive.

10. Provide crisis intervention services to points of entry according to referrals and on-call needs as

necessary for delivery of service

11. Educate and assist participants with nutritional and personal hygiene needs and other daily living skills

12. Advocate for participants with other agencies for services as necessary

13. Assist participants in accessing entitlements such as DHS and SSA, including assistance with

applications and other required paperwork

14. Assist participants by providing intensive outreach and supports as requested by program coordinator or

referral inquiries

15. Ensure adequate coordination, appropriate communication and maximum cooperation between all

sources of support and services

16. Complete household inspections as instructed as part of the Individual’s Program Plan

17. Other duties as assigned

Administrative Responsibilities

1. Establish and maintain office hours

2. Maintain daily case records on all person contacted and served

3. Prepare and submit statistical and other reports as requested by supervisors

4. Attend scheduled staff meetings and training sessions

5. Assist Program Coordinators in overall monitoring and support of Programs

6. Other duties as assigned


• Bachelor’s Degree in Human Services or related filed and one year of paid experience working with

persons with disabilities and/or chronic illness.


• Associates Degree in Human Services or related field and two years of paid experience working with

persons with disabilities and/or chronic illness.

Must have a clean and valid Driver's License with reliable transportation.