Job Application - Providence Housing Development Corp

Job Posting OPEN

Family Life Coach- $1,000 Sign-on Bonus!!!!

We are hiring!


Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services.

Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York.


Job Title- Family Life Coach

Salary- Starting at $20.00/hr. and $1,000 Sign-on Bonus!!!!

Location: 1136 Buffalo Road, Rochester NY 14624


Primary Functions:

To provide case management services to program participants to maintain the most independent living possible.


Outreach and Case Management Responsibilities

·         Provide goal setting, case management, crisis intervention, referrals, recommendations, counseling, and supportive services to assist residents achieve financial self-sufficiency and permanent housing.

·         Prepare a brief monthly report of work being completed and highlight accomplishments, as well as current challenges of assigned case load.

·         Attend community meetings and professional training opportunities as needed.

·         Determine eligibility based on Program requirements by assisting in initial intake procedures, including information meetings and review/interview of applicants.

·         Complete Individual Program Plan with participant within thirty days of move-in and monitor progress toward goals on a regular basis. Identify resources for achieving goals.

·         Provide individual case management to assist program participants in alleviation of barriers for achieving goals.

·         Follow up with participants’ educational program, employer, and day care as applicable.

·         Plan and monitor the next step housing plan for each program participant.

·         Utilize community linkages, referrals and other assistance needed by program participants. Provide advocacy where such services are unavailable or unresponsive.

·         Provide crisis intervention services to points of entry according to referrals and on-call needs as necessary for delivery of service.

·         Educate and assist participants with nutritional and personal hygiene needs and other daily living skills.

·         Advocate for participants with other agencies for services as necessary.

·         Assist participants in accessing entitlements such as DHS and SSA, including assistance with applications and other required paperwork.

·         Assist participants by providing intensive outreach and support as requested by program coordinator or referral inquiries.

·         Ensure adequate coordination, appropriate communication, and maximum cooperation between all sources of support and services.

·         Complete household inspections as instructed as part of the Individual’s Program Plan

·         Other duties as assigned.

Administrative Responsibilities

·         Establish and maintain office hours.

·         Maintain daily case records on all person contacted and served.

·         Prepare and submit statistical and other reports as requested by supervisors.

·         Attending scheduled staff meetings and training sessions.

·         Assist Program Coordinators in overall monitoring and support of Programs.

·         Other duties as assigned.



Bachelor’s degree in human services or related field and one year of paid experience working with persons with disabilities and/or chronic illness.


Associate degree in human services or related field and two years of paid experience working with persons with disabilities and/or chronic illness.



·         Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.

·         Possess excellent verbal and written communication skills.

·         Ability to multi-task and prioritize duties.

·         Ability to maintain absolute confidentiality regarding all records reviewed including client records.

·         Proficiency and experience with PCs and Microsoft applications

·         Ability to analyze and interpret data and to handle problem resolution.

·         Possession of a valid NYS driver’s license and a driver’s record considered acceptable by agency and insurance carrier.

·         Continuous use of a reliable and insured vehicle

·         Demonstrate commitment to the Mission Statement of Providence Housing Development Corporation

What you will get:

  •          Salary: Starting at $20/ hour with additional compensation for relevant years of experience, and $1,000 Sign-on Bonus!!!!
  •          Full-time, non-exempt position, working 37.5 hours per week. We believe in work-life balance!
  •          Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.
  • Holidays: 12 paid holidays
  • NY State Paid Sick Leave
  • Agency Sick Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group and Term Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Supplemental Insurances 
  • Hospital
  • Accident 
  • Auto
  • Pet
  • Specified Disease
  • Flexible Spending Account
  • Legal Plan
  • Identity Plan
  • Employee Assistance Program
  • 403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)
  • My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·         Applications will be reviewed regularly until the position is filled.

  • Phone screenings will be conducted with qualified candidates.
  • In-person one-hour interviews will be conducted with candidates who advance after the phone screening.
  • In-person interviews are typically with 2-4 Interviewers.
  • Selected candidate(s) to start ASAP.*

**Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet