Job Posting CLOSED
Retail Sales Associate (Part-time ) - Cicero, NY
Provide
support by helping with stores sales, educating customers about the Girl Scout
program and essential merchandise needed to be successful. Process of all sales
and incoming monies through the point-of-sale system.
Essential Job Duties
and Responsibilities:
- Greets and receives customers in a welcoming
manner.
- Provide exceptional assistance and education to
customers regarding Girl Scout Merchandise.
- Provide excellent customer service to all customers
- Help determine appropriate merchandise for boutiques
to offer the best assortment and meet the needs of the customers, while also
reaching sales goals to support the council.
- Assist and travel to other service center
stores when needed and directed by the Director of Retail Operations/Product
Programs.
- Process cash registers sales, refunds, in house
transfers, gift cards and other customer related functions, including all
cash receipting.
- Process phone, e-commerce, and email orders
promptly and professionally.
- Assist in compilation of daily cash
reconciliation in strict accordance with established procedures.
- Receiving and display of merchandise, including
checking against the packing lists for accuracy.
- Keep sales floor adequately stocked, making
sure that items are priced.
- Keep displays fresh and appealing with frequent
changes when possible.
- Assist in inventory ordering, monitoring, counting,
control of merchandise, re-order points and tracking trends.
- Monitor and keep clean and organized storerooms,
workstations and sales counter.
- Provide exceptional internal and external
customer service that assists in the achievement of the organization’s
mission. Assist in problem
situations by facilitating conflict resolution strategies.
- Responsible for the execution of projects to support
the work of departments as determined by the Director of Retail Operations
and Product Programs.
- Assist with other related duties as required.
Special Requirements:
- Must
be able to work a flexible schedule averaging up to 26 hours per week in the
Fall and Spring and 18 to 20 hours per week in the Winter and Summer months.
· Must
have a valid driver’s license and be able to travel to other service centers
and/or events throughout the NYPENN jurisdiction.
Education:
- High
School Diploma plus three years of relevant retail & customer service
experience desired.
Knowledge, Skills and Abilities:
· Minimum one year of retail sales and customer service
experience required. Experience in working with diverse
populations of staff and volunteers, demonstrated personal and professional
commitment to pluralism.
· Good
verbal and written communication skills to establish clear expectations in a
fast-paced setting.
· Ability
to view the council as a whole vs. individualized regions or federations so to
insure consistent opportunities and messaging.
· Working
knowledge of Microsoft computer software required. Knowledge of basic
keyboarding and computer function.
· Ability
to employ strict discretion in sensitive situations.
· Comfort
with uncertainty and ambiguity while being proactive in anticipating and
preempting problems.
· Represent
the council as needed to both internal and external audiences.
Equipment, Machines and Software Used:
· Computer,
network, cell phone, fax, telephone, voice mail, copier. Must hold a valid driver’s
license and insurance and be able to travel the 26-county jurisdiction of the
council.
· Must
be willing to drive/travel in Council vans to mobile store locations and the
camp trading posts.
Physical Demands:
· Sedentary
work exerting up to 50 pounds of force occasionally and/or a negligible amount
of force frequently or constantly to lift, carry, push, pull or otherwise move
objects.
· Ability
to set-up tables and move around and/or set-up displays.
·
Driving,
climbing, balancing, lifting, stooping, kneeling, crouching, walking, grasping,
talking, hearing.
Environmental
Conditions:
· There
is no substantial exposure to adverse environmental conditions with the exception
of weather-related travel conditions.
Rate of Pay: $17/hour