Job Application - Catholic Charities Of Chemung Schuyler

Job Posting CLOSED

Emergency Shelter Staff


Under general supervision, establishes and maintains a safe and supportive environment for the participants of the Second Place East Shelter and the Community Based Residential (CBRP), parole re-entry, Program.



Oversees operation of the residence

1.       Conducts intakes for individuals entering the residence.

2.       Acts as liaison with other community service providers/referral sources.

3.       Assure participants have access to the services needed and to assure that their rights and confidentiality are not overlooked or denied.

4.       Provides information and referral service for telephone inquiries.

5.       Prepares and or supervises participant’s own preparation of meals to assure sanitation & nutritional standards are met.

6.       Provides crisis intervention and conflict management to residents.

7.       Maintains record-keeping responsibilities including daily client census and database system.

8.       Notifies Shelter Manager of any emergency situations immediately.

9.       Assists with providing support and direction for both clients and volunteers engaged in program activities.

10.   Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications.

11.   Thoroughly document any shift or client observations/activities as outlined per communication log procedures.

12.   Ensures that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff.

13.   May also be responsible to provide support and assistance to overflow of participants unable to stay at the Shelter and temporarily residing at local motels.

Monitors facility and activities of the residents to ensure safety and location of all residents

14.   Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift), regular monitoring of all living areas of the facility with regards to cleanliness, storage, appearance and safety for all participants.

15.   Reports to Shelter Manager any serious incidents or violations.

16.   Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets.

17.   Assists Shelter Manager when needed.

18.   Engages security system to provide safety and security of the premises at all times.

19.   In the event of client discharge, staff notifies Shelter Manager and or Department Director.

20.   Responsible for oversight of participant medication supplies and storage for Shelter and CBRP participants.

Maintains safety and organization cleanliness of residence during shift.

21.   Performs laundry, room preparation, and housekeeping tasks, if needed.

22.   Responsible for the set up and tear down of bedrooms at the facility when admissions/discharges occur, to ensure occupants are provided clean sleeping quarters, linens and towels.

23.   Conducts monthly fire drills.

24.   Carries out emergency procedures to assure safety of residents and staff when required.

25.   Responsible for completing hourly camera reviews for all programs, completing 3 visual inspections of the CBRP location as well as upstairs living space at the shelter and documenting all observations from visual and camera footage.

Responsible for Process Improvement Processes including, but not limited to:

26.   Maintaining inventory of all purchased/donated foods/supplies at the shelter.

27.   Signing in and out of all medications in medication logbook.

28.   Participates actively in staff meetings and other meetings/trainings as required.

29.   Required to work a flexible schedule and non- traditional hours which may include evenings, overnights and weekends.

30.   Other responsibilities as requested by supervisor.



       Associate's Degree in Human Services or related field preferred. 

       Two years of experience in the human services field, crisis intervention, residential setting, or

       emergency services. Knowledge of homeless client issues preferred. Experience with conflict

       resolution techniques preferred.


A combination of education and experience may be substituted at the discretion of the Executive Director.