Job Application - Cortland County Community Action Program

Job Posting OPEN

Family Support Specialist

Position: Family Support Specialist, Healthy Families

Program: Healthy Families component of the Family Development Program

Reports to: Program Manager, Healthy Families

Status: Full-time, Non-Exempt, for 37.5 hours per week with benefits

Hourly Wage: $18.00 per hour


Job Function: Responsible for establishing a trusting relationship with families through initiating and maintaining regular, long term contact with families for the purpose of strengthening the parent-child relationship, providing child development information, offering support in the areas of goal setting and problem solving.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Initiate and maintain regular contact with families, primarily in their homes.


Conduct interviews in the home to identify at-¬≠risk families and making appropriate 

referrals to community resources


Provide prenatal and other health education


Assist families to strengthen parent-child relationships, provide resources as necessary.


Assist parents to improve their skills to optimize the home environment for the child's well-being and safety.


Assist Program participants in making and attending health and human service appointments, including activities related to employment and educational goals.


Keep the Program leadership advised on unified community concerns and issues on a regular basis through scheduled meetings.


Work cooperatively with other CAPCO programs and community agencies


Maintain functional knowledge of other local, state, and federal programs relating to low income individuals. Work with other human services agencies in order to create more effective flow of service in the community.


Participate in training programs which relate to job responsibilities.


Serve as a Family Resource Specialist when needed.


Education and/or Experience   

Associates degree in human services or related field and at least 1 year experience working with at risk families and/or children or High school diploma / GED plus three years life/work experience caring for young children or providing family development services required.     


Other Skills and Abilities

Experience in working with individuals, neighborhood groups (youth and adults) and community organizations. Ability to grasp the problems confronting low-income residents, especially fiscal challenges. Working knowledge of the family development process. Acceptable NYS Driver's License.


Physical Demands & Work Environment

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Must be able to travel to various locations. Ability to work flexible hours to support the program.


 The noise level in the work environment is usually moderate.


CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.