Job Application - Western New York & Pennsylvania Railroad

Job Posting OPEN

IT Specialist

Join the Western New York & Pennsylvania Railroad team as the IT Specialist in charge of maintaining and improving the technical systems used to ensure all employees have the technology they need to complete their work and the company’s important files and information remain safe and intact. The Railroad has been serving our freight customers with pride and distinction since 1965 and we are looking for someone with a positive attitude and a desire to join our team.  The main office is in Olean, NY, the largest city in Cattaraugus County which serves as its financial, business, transportation and entertainment center. 


Position Overview:  Responsible for the configuration, deployment, maintenance and troubleshooting of all hardware/software and maintaining the integrity and security of the network infrastructure, communications, and surveillance systems. This position reports to the Technology and Communications Manager.

Key Duties and Responsibilities:


ü  Maintain the integrity and security of the corporate network, firewalls, switches, servers, and workstations

ü  Configure, deploy and maintain the appropriate software and hardware on all systems, including servers, workstations, mobile devices, security system, locomotive and property cameras, and radio communications

ü  Manage vendors assisting with aspects of the railroad computer and communication infrastructure

ü  Manage employee computer accounts, access control, building access and security

ü  Install, diagnose and repair wired, wireless, and cloud-based infrastructure

ü  Provide support to the employees in a timely and professional manner

ü  Identify computer or network equipment deficiencies and communicate opportunities for improvement

ü  Continuously analyze current processes, technologies, and vendors to identify areas of improvement

ü  Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures

ü  Ensure cost effectiveness

ü  Perform other duties as assigned such as assisting C&S department in the maintenance of grade crossing devices, and assisting Maintenance of Way department with flagging services



ü  AAS in Computer Information Systems or similar field or

o   Two years of proven work experience in the IT area

ü  Strong understanding of networking layers, vlans, firewalls, VPNs

ü  Experience with Microsoft Active Directory environments – DNS, DHCP, GPO, WSUS, DFS

ü  Experience with Microsoft Office 365 and Azure environments

ü  Experience with networking equipment – pfSense, Cisco, Ubiquiti, MikroTik

ü  Experience with hypervisors – VMware, XCP-NG

ü  Experience with Linux environments – Ubuntu, Zabbix, Graylog, Snipe-IT

ü  Knowledge of programming/scripting – PowerShell

ü  Knowledge of technical management, information analysis and of computer hardware/software systems

ü  Problem-solving and decision-making skills while using good judgement

ü  Strong interpersonal skills



The Western New York & Pennsylvania Railroad embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. The Western New York & Pennsylvania Railroad does not discriminate in any employment decisions based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.