Warehouse
Operations
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Establishes annual goals and objectives.
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Ensuring effective and efficient warehouse
procedures,
including processes related
to product receiving, storage, distribution, inventory management, and any other related
operations.
·
At the direction of the Chief Operating Officer (COO),
collaborates with the Production Manager and coordinates the flow of raw
products into the production room and timely distribution of finished goods.
·
Possess a high-level working knowledge of
all food programs, including HPNAP,
TEFAP,
Wholesale Food, Mobile Food
Pantry, BackPack,
Donated, Healthy Harvest,
and other programs
as established.
·
Uses program and partner knowledge to effectively manage the
flow of all products, maximizing quality control, inventory management, and
reducing costs associated with waste.
·
Effectively manages virtual and
physical inventory and ensures the quality of the product (e.g., expiration dates,
stock rotation, etc.).
·
Analyzes all inventory issues such as outages and discrepancies and creates procedures to
improve inventory controls.
·
Assumes the lead
role in weekly cycle count
and/or biannual inventory process.
·
Maintain
schedules and logs
for related events
such as registrations, inspections, service orders, etc., and reports any problems
to the COO.
·
Serves as the lead in facilitating distribution of goods and
services from the warehouse operations team to all needed deliveries, events,
food drive pick-ups, mobile food pantry distributions, and retail/donor
pick-ups and maintaining a high level of communication to parties involved as
needed.
·
Works with Food Sourcing Manager, Receiver, and within Feeding
America guidelines, to execute all retail and donor-related pick-ups while
maintaining positive relationships and outlook of partnerships.
·
Serves as the liaison between Community Impact and Business
Services in resolving any discrepancies related to product distribution.
·
Identify and communicate agency issues related to inventory and
food safety and develops strategies to distribute non-menu or slow moving
items in an acceptable manner.
·
Facilitates pallet and dunnage disposition.
·
High ability to delegate multiple initiatives to staff to
accomplish a multitude of daily directives and requests.
Maintenance
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Responsible for
the overall fleet and warehouse equipment maintenance
program.
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Responsible for facility maintenance.
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Maintains a clean, organized warehouse, free of pests and debris
and within acceptable sanitary guidelines.
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Coordinates individuals to fulfill
maintenance needs and conform to standards when deficiencies are observed.
·
Manages individuals to fulfill maintenance
needs and conform to standards when deficiencies are observed.
Safety
& Compliance
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Serves as primary FBST
contact for Catholic Charities compliance calls regarding workplace safety
and OSHA.
·
Facilitates
inter-department safety meetings with a robust syllabus of materials,
post-accident review, and increased awareness amongst warehouse staff.
·
Responsible for
compliance and execution of all FBST Food Safety Manuals, DOT Compliance,
Warehouse Operations Manuals, Food Safety Programs, and DEC.
·
Performs safety audits and inspects
facilities and equipment to identify and correct potential hazards to ensure
FBST is OSHA compliant.
·
Directs corrective
action identified in all internal and external audits as necessary.
·
Conducts basic Food Distribution Center Good
Manufacturing Practices (GMP) training with all new employees, temporary
personnel, volunteers, and contractors.
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Maintains contractor compliance by ensuring
insurance certificates and contractor hot sheets are signed and kept on file.
·
Maintains and files all DOT, trip logs, and
service records.
·
Works with the Food Bank's Nutrition Resource
Manager and Production Manager to assist in the FBST product recall process.
·
Performs monthly
self-audits of the facility regarding food safety manuals and Integrated Pest
Management, collaborating with the COO on needs related to remediation.
·
Facilitates and
executes all facets of the Integrated Pest Management Program, including
weekly inspection and remediation requirements given by the FBST IPM vendor.
·
Ensures warehouse
staff maintain all internal cleaning logs.
·
Maintains an AIB
audit-ready facility at all times.
·
Maintains required
self and staff certifications per AIB, Feeding America, and NYS DEC
standards.
·
Main point of contact
for all food safety and regulatory audits, including but not limited to NYS
DEC, AIB, Feeding America, NYS Ag & Mkts, Internal auditors, local fire
inspection, etc.
·
In collaboration with
the COO, maintains the FBST's workplace safety manual and food safety and
sanitation compliance manuals in accordance with Feeding America and AIB
standards as they relate to Food Distribution Centers and ensures adherence
to the policies therein.
·
Provides communication on safety to staff
through articles, newsletters, signage, toolbox meetings, etc.
·
Conducts a monthly inspection to assess how
well the facility implements and monitors prerequisite and food safety
programs, reports the findings to the COO, and assists in an action plan to
correct deficiencies.
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Identifies forklift
(re)certification needs and administers certification training as needed.
·
Maintains Serv-Safe
certification and
coordinates ongoing Serv-Safe
training and education to appropriate
staff.
·
Understand the personal responsibility to
follow all safety policies, health rules, programs, and procedures, report
all unsafe acts, environment, or behaviors immediately, and always report
safety issues, incidents, or accidents immediately.
·
Maintain records of mandatory training.
Leadership
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Serves as a member of the Food Bank's Senior
Leadership Team and works collaboratively with colleagues throughout the
organization to ensure the alignment with the broader goals of the Food Bank.
·
Identifies opportunities to break down silos
and ensure transparent and effective communication and partnership across
departments.
·
Positively contributes to the organizational
culture by promoting and modeling the organizational values.
Supervision
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Directs and leads the Warehouse
Operations team.
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Establish relationships based on
trust and mutual accountability.
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Ensures staff members are
familiar with and adhere to organizational values, policies, and procedures.
·
Engages staff in the development
of annual goals and objectives.
·
Meets regularly with staff to
track progress to goals and provide regular feedback on performance in addition
to formal annual performance evaluations.
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Ensures the ongoing development
and effectiveness of the team by making available adequate tools, systems,
and training on a consistent basis to carry out work effectively.
·
Hires, trains, schedules, motivates,
evaluates, supports, and directs employees to optimize workplace productivity
and promote professional growth.
General
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Other duties as assigned.
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