Job Posting OPEN
Family Resource Specialist
Please note: You must
complete each section of the employment application in order
to be considered for the next steps in our recruitment process. Attaching a
resume will not take the place of your completed application. Thank you.
The Family Resource Specialist is responsible for identifying and
interviewing families to assess their needs, determine eligibility for home
visitation services, and provides education to families regarding resources
available in Steuben County. The Family
Resource Specialist is also responsible for nurturing existing partnerships
with referral sources as well as seeking and building new relationships in
order to increase referrals received and coordinate services.
- Distributes and collects screening tool to all referral sources
throughout Steuben County.
- Maintains positive working relationships with all referral
sources located throughout Steuben County while seeking and building new
partnerships to increase referrals received
- Acts as representative to community by providing occasional
presentations to referral sources or other interested parties throughout
- Conducts and documents parent survey assessments on identified
families, presents appropriate families to Program Supervisor and ensures
a seamless transition of the family to the Family Support Specialist.
- Seeks and maintains knowledge regarding existing referral sources
throughout Steuben County, sharing this information with families as
- Provides short-term direct service, such as family advocacy, as
directed by Program Supervisor.
- Records parent survey assessment narratives in an acceptable and
timely manner into the HFNY Management Information System.
- Completes all required documentation, reports and HFNY State
Forms and enters them into the HFNY Management Information System in a
- Completes Healthy Families Parent Survey Community Outreach Core
Training, orientation and subsequent recommended trainings and
- Participates in all Family Resource Specialist quality assurance
visits with Prevent Child Abuse New York as well as quality assurance
visits with HFNY Program Contract Manager as required
- Participates in regular staff meetings and meetings with
- Performs other duties as assigned by Supervisor.
TITLE OF DIRECT SUPERVISOR:
Minimum of High School Diploma/GED with experience working with
Bachelor’s degree in Human Services or Education field preferred.
Experience working with families
of diverse cultures with the ability to be culturally sensitive, compassionate,
Strong interpersonal skills
with an ability to relate to people with respect for their individual.
Adheres to all applicable
federal and state laws and regulations including, but not limited to, those
governing confidentiality, privacy, program, billing and documentation
standards. All duties must be performed in accordance with CCDR’s corporate
compliance and ethics program.
Possess excellent verbal and
written communication skills.
Ability to multi-task and
Willingness to foster agency,
department and program wide cooperation and team work through use of
positive/constructive communication techniques.
Ability to maintain absolute
confidentiality in regards to all records reviewed including consumer records,
employee records and billing records.
Proficiency and experience with
PC’s and Microsoft applications.
Ability to analyze and
interpret data and to handle problem resolution.
Possession of a valid NYS
Driver’s license and a driver's record considered acceptable by agency and
Continuous use of a reliable,
registered and insured vehicle.
Demonstrate commitment to
Agency Mission Statement.
Provide effective, equitable, understandable and respectful
quality care and services that are responsive to diverse cultural health
beliefs and practices, preferred languages, health literacy and other
Ability to meet the following physical requirements with or without
Use hands to manipulate,
handle, feel, and control items or equipment, including motor vehicle;
Stand, sit, walk, bend, stoop,
kneel, and reach;
Climb up or down stairs;
Able to reach above or below shoulders;
Occasionally lift or move
objects weighing up to 10 lbs;
Sitting at a desk or in a
vehicle for long periods of time to perform certain job functions;
Be able to read write and
interpret written documents;