Job Application - Catholic Charities Food Bank Of The Southern Tier

Job Posting CLOSED

People and Culture Manager

Full-time - 35 hours/week, work schedule 8-4 Mon-Thurs, 8-1 Fri. We believe in work-life balance!

Starting salary: from $48,000, based on experience

 

The Food Bank provides a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

 

MISSION: Working together to build and sustain hunger-free communities throughout the Southern Tier

ORGANIZATIONAL VALUES: Integrity, Learning, Inclusion, Caring, Respect, Abundance

 

Who are we looking for?

·         A highly motivated, detailed, strategic thinker who can focus on tactical and operational issues in a fluid and fast-paced work environment.

·         A person who can oversee Workplace Awesomeness, Company Culture, Compliance, and HR Administration.

·         A creative team player who can manage multiple priorities and cooperatively and enthusiastically switch between responsibilities at a moment's notice.

·         A person who will partner with the leadership team to understand and align with the organization's policies, procedures, and culture to create a diverse and inclusive work environment to support the overall mission and goals and bring our values to life.

 

Are you self-motivated with strong relationship-building skills?

 

PRIMARY FUNCTIONS:

The People & Culture Manager (PCM) is responsible for overseeing Workplace Awesomeness, Company Culture, Compliance, and HR Administration at the Food Bank of the Southern Tier. This position assists and supports the Vice President of Finance & Administration (VPFA) & Catholic Charities Diocese of Rochester Human Resources (CCDOR HR) Central Office by managing responsibilities in Human Resources, including driving company culture, recruiting/retention, hiring/onboarding, performance management, compliance, training, and development, and all other HR strategy and operational needs. The PCM must be a highly motivated, detailed, strategic thinker who can focus on tactical and operational issues in a fluid and fast-paced work environment and works collaboratively with workforce members of all levels throughout the organization. In addition, this person should be a creative team player who can manage multiple priorities and cooperatively and enthusiastically switch between responsibilities at a moment's notice. The PCM will partner with the leadership team to understand and align with the organization's policies, procedures, and culture to create a diverse and inclusive work environment to support the overall mission and goals and bring our values to life.  

SPECIFIC DUTIES:


Human Resource

·       In collaboration with the CCDOR HR and VPFA, researches, develops, updates, and assists with implementing HR-related policies, procedures, methods, and guidelines to ensure all are current and meet legal requirements.

·         Assists with maintaining and updating employee handbook, staff safety manual, job descriptions, organization chart, and employee anniversary files.

·         Maintains employee records in our internal database while assuring copies of all personnel records are submitted to the CCDOR HR office in Rochester.

·         Supports supervisors and CCDOR HR in recruiting, selecting, orienting, training, guiding, and disciplining staff, including assisting with creating, updating, and grading job descriptions, assisting with interviews and providing hiring recommendations, and processing reference checks, employment verification, and other necessary pre-employment paperwork if needed.

·         Collaborates with department managers to understand the skills and competencies required for openings.

·         Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

·         Consults with VPFA and CCDOR HR on personnel matters to appropriately mitigate risk.

·         Meets with all new hires, processes new hire paperwork, as applicable, and performs new hire orientation/onboarding.

·         Acts as a liaison with CCDOR HR communicating compensation, health insurance, PTO, 401K, and other offered benefits.

·         In partnership with the VPFA and CCDOR HR, improves the job and salary grading system, establish an employee onboarding orientation process and develop and maintain a supervisor manual.

·         Collaborates with the CCDOR Employee Relations Manager and VPFA to conduct stay interviews, exit interviews, and resolve employee relations issues.

·         Processes departing employees and alerts CCDOR HR of all employee separations promptly.

·         Monitors performance evaluation process and ensures all reviews are processed for consistency and equitability and completed by the due date with copies submitted to CCDOR HR for placement in personnel files.

·         Manages and tracks staff training and development initiatives (e.g., required annual trainings, wellness, and employee recognition programs).

·         Reviews, monitors, and analyzes workforce members' bi-weekly timesheets, looking for accuracy, abnormalities, manual entries, notes, etc.

Culture

·         Supports the strategic implementation and coordination of diversity, equity & inclusion (DEI) initiatives such as racial justice, cultural competence, gender identities, sexism, ableism, and other topics designed to increase awareness and support of equity and inclusion values.

·         Serves a key driver in building an organizational culture rooted in our values by implementing programs and initiatives to bring our values to life.

·         Creates "Workplace Awesomeness" by implementing recognition and retention programs

·         Serves as the lead on the EGG committee (Employee Go-to Group).

·         Supports and advocates for an equitable and inclusive workplace, incorporating feedback from teammates. 

·         Champion a positive, empathetic culture that provides feedback and training to develop skills and/or awareness using a DEI lens.

·         Evaluates organizational policies and programs to strengthen internal culture. 

·         Works to enhance an organizational culture by managing employee relations, working with supervisors and staff to address sensitive issues (e.g., interpersonal issues between co-workers and personal problems impacting professional life), and developing recommendations for leadership to enhance organizational climate and facilitate staff-wide collaboration.

·         Assists in developing plans to promote an engaging work environment where team members can thrive.


Compliance

·         Works with the Director of Warehouse Operations for workplace safety and OSHA compliance.

·         Creates and maintains the Drug & Alcohol policy.

·         Monitors drug testing programs and ensures random drug testing is carried out.

·         Completes pre-employment Department of Transportation (DOT) paperwork.

·         Ensures forms are completed for all accidents, drug testing if required, and submit to CCDOR HR.   

·         Serves as the Regional Compliance Officer for the Food Bank, working with the Chief Compliance Officer for Catholic Charities.

·         Attends weekly online Compliance meetings.

·         Creates and updates annual Compliance and OSHA Workplan, reports quarterly.

·         Maintains and submits quarterly Grant Audit Checklist.

·         Updates Compliance posters as needed.


General

·         Attends ongoing trainings to stay current on DEI and HR issues.

·         Remains current with changes in HR and employment law.

·         Manages the annual Feeding America Employee Engagement Survey.

·         Serves on the Safety Committee and assists with accident investigations.

·         Represents the Food Bank to other Feeding America food banks.

·         Other duties as assigned.

 

QUALIFICATIONS:

·      High School Diploma/GED and minimum of six (6) years experience in Human Resources, Leadership, and/or Business Administration. Advanced education in HR, Leadership, or Business Administration a plus.

·      Supervisor experience a plus.

·      SHRM Certified a plus.

·      Must be highly motivated, work well under pressure, with good judgment and decision-making abilities, be able to prioritize and handle a high volume of work in short timeframes, and demonstrate an ability to manage multiple projects and deadlines with changing priorities simultaneously.

·      Excellent verbal and written communication skills with advanced ability to publicly present and train.

·         Must be able to work proactively, with excellent organizational, time-management, and project management skills with exceptional attention to detail and accuracy.

·      Strong working knowledge of Microsoft Office Suite.

·      Strong knowledge of DOT a plus.

 

The Food Bank of the Southern Tier is committed to creating a diverse, equitable, and inclusive environment and is proud to be an equal-opportunity employer. Individuals who bring that perspective and support diversity, equity, and inclusion in all forms are strongly encouraged to apply. 

 

OUR HIRING PROCESS & TIMELINE

·            Applications will be reviewed regularly until the position is filled

·            Phone screenings will be conducted with qualified candidates

·            In-person or Zoom one-hour interviews will be conducted with candidates who advance after the phone screening

·            In-person interviews are typically with 3-5 interviewers

·            Selected candidate to start ASAP

 

COMPENSATION AND BENEFITS

Food Bank of the Southern Tier offers a well-rounded and comprehensive benefits program


·            Starting salary: from $48,000, based on experience

·            Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

·            Paid Time Off, 10 to start, 15 days after 1st Anniversary

·            Holidays 12-14 paid holidays, and a flexible, family-friendly schedule

·            Medical Insurance

·            Dental Insurance

·            Vision Insurance

·            Life Insurance

·            Short-Term Disability

·            Long-Term Disability

·            Critical Illness Insurance

·            Supplemental Insurance

·            Flexible Spending Account

·            Health Savings Account

·            Legal Plan

·            Identity Plan

·            Employee Assistance Program

·            6% Pension

·            Employee 401(k)

·            My Better Benefits – provides discounts and savings on thousands of products and services