Job Application - Cortland County Community Action Program

Job Posting OPEN

Family Services Support Worker

Position: Family Services Support Worker

Program: Head Start

Reports to: Family Services Coordinator

Status: Full-time, Non-Exempt, for 37.5 hours per week, Program Year (44 weeks per year with summers off) with benefits


Job Function: Supports the overall operation of the Family Services functional area, while assisting with Home Visitor & Family Advocate Duties.  Responsible for assisting in implementing the home visiting, family partnership, and family engagement functions of the Head Start/ Early Head Start program.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Recruits and complete intake process for participants in the program.


Assist in implementing and overseeing program wide Family Events.


Support Family Services Coordinator & Assistant as needed.


Shadow Home Visitors and Family Advocates and fill in as needed, fulfilling HV & FA job requirements such as, but not limited to:


Work with families on an individualized basis to identify family goals, strengths and necessary services and supports.


Coordinate or refer families through formal or informal networking in the community.


Record, monitor and follow-up on referrals for support services for reporting requirements.


Provide the delivery of appropriate child development activities to infants, toddlers and their families in the Home Based option.


Educate families on parenting skills, problem solving, coping skills, knowledge of child development, and advocacy skills for their children and themselves.


Monitor absenteeism and provide necessary follow-up/ family support plan and documenting steps taken and progress


Ensure parents are involved in the development of the program services for children, including home visits; parent conferences; the delivery of health care services to children; the development of the curriculum; planning, implementing and evaluating services for children with special needs.


Maintain planning and communications systems which assure that information is processed in a timely manner to parties needing that information.


Prepare and disseminate required reports to supervisor.


Communicate regularly with the Family Services Coordinator, Family Services Assistant and other Head Start support staff.


Participates in intensive staff pre-service, in-service, and orientation sessions.


Fulfill role as mandated reporter as stated in Child Abuse and Neglect Policy.


Education and/or Experience                                                

Associate's degree (A. A.) in Human Services or Early Childhood, or related field or equivalent; plus minimum of two years experience in Human Services; or equivalent combination of education and experience.


Certificates, Licenses, Registrations Acceptable NYS Driver's License. Clearance through the NYS Maltreatment Registry. Must complete Dare Care regulation trainings as required. UPK classroom teacher must possess NYS initial or professional teaching certification.


Physical Demands & Work Environment

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Must be able to travel to all Head Start sites, training, children homes, etc. as necessary and requested.


The noise level in the work environment is usually moderate.

CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.

Application Deadline: Interested candidates should apply using the application link and/or forward a resume and letter of interest to the HR Director, Greg Richards, no later than Friday, September 27, 2019