Job Posting OPEN
Housing Case Manager (Licensed Housing)
PRIMARY FUNCTIONS:
Under the supervision of the Senior Housing Supervisor (SHS) the Housing Case Manager’s (HCM) core function is the coordination of care for resident services. The HCM will provide; education(teaching knowledge and skills), support (recognizing successes and assisting with challenges) and accountability (ensuring that all individuals are receiving the services they need and the program is in compliance with all contractual and regulatory obligations). The HCM will provide direct services to residents; prepare assessments; develop and implement individual service plans; assist residents in achieving goals; facilitate groups and activities; teach and/or assist residents in developing ADA skills, communication and self -advocacy skills, facilitate resident involvement and community activities; make referrals to community-based services; assist in accessing and maintaining entitlements/benefits; advocate for needed services; assist residents in meeting the obligations of tenancy.
SPECIFIC DUTIES:
1. The HCM will meet regularly with the Senior Housing Supervisor (SHS) for a review of file documentation. The HCM is responsible for file documentation in accordance with funding regulations, agency policy, procedure, or business practice.
2. The HCM will participate in agency orientation of program operations, policy, procedure, goals and objectives.
3. The HCM will facilitate the integration of the resident into the community, using community based services whenever possible.
4. The HCM maintains accurate case file records and reports based on the requirements of each funding source/program.
5. The HCM will be responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, utilization reviews, hospitalizations, discharge planning, progress notes, and income in accordance with each residential housing program, insuring that the completion of these documents is in accordance with agency policy, procedure, or business practice. Documentation includes both written and data entry as required.
6. The HCM will submit resident files to the SHS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice.
7. The HCM will be responsible for the renewal of file documents with expiration dates that include; Release of Information (ROI) and/or Consents to Release Information, Physician Authorization’s, Housing Quality Inspection packets, Tenant Calculation Worksheets, Income Verification.
8. The HCM is responsible for ensure that licensed apartments are maintained at standards established for apartment recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice.
9. The HCM will insure resident fees related to rent and phone bills are paid in a timely manner and in accordance with agency policy, procedure, or business practice. The HCM will assist as appropriate with delinquency issues.
10. The HCM will assist, as needed, residents in complying with treatment/service providers, ensuring that there is no lapse in service/funding.
11. The HCM will act as an advocate/mediator for residents experiencing difficulties with landlord/tenant disputes or provider, employment, funding related issues.
12. The HCM will act as a resource and assist residents transitioning from the program to a more/less restrictive level of care, insuring a continuity of care with providers and funding streams.
13. The HCM will act as a resource to insure that the resident has access to services and to insure that
the rights and confidentiality of the resident are not overlooked or denied.
14. The HCM will conduct routine housing inspections to see how residents are doing and to identify
those who need help. HCM will communicate concerns with the SHS and work with the resident
to maintain their unit or assist them to access homemaker or other needed services. Intervention
should be timely.
15. The HCM is required to attend staff meetings, treatment team / provider meetings, and staff
development/training seminars in accordance with agency policy, procedure, or business practice.
16. The HCM will assume other duties as assigned.
TITLE OF DIRECT SUPERVISOR: SENIOR HOUSING SUPERVISOR
QUALIFICATIONS
EDUCATION:
Associate’s degree in human services field or related field preferred
EXPERIENCE: Two years’ experience in Human Services or related field preferred.
A combination of education and experience may be substituted at the discretion of the Executive Director.
EMPLOYER’S DISCLAIMER:
• All requirements are subject to possible modification to reasonably accommodate individuals with
disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee
occupying this position. Employees will be required to follow any other job related instructions and to
perform any other job-related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will”
relationship
What
you will get:
We
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
· Salary: $21.50
· On Call, M-F
· Paid Time Off: Accrue up to 10 days in the first year, 15
days after 1st Anniversary.
· Holidays: 12 paid holidays
· NY State Paid Sick Leave
· Agency Sick Leave
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Group and Term Life Insurance
· Short-Term Disability
· Long-Term Disability
· Supplemental Insurances
o
Hospital
o
Accident
o
Auto
o
Pet
o
Specified Disease
· Flexible Spending Account
· Legal Plan
· Identity Plan
· Employee Assistance Program
· 403b Retirement Plan, with agency contribution for those that
qualify (subject to agency performance)
· My Better Benefits – provides discounts and savings on
thousands of products and services.
Our
hiring process and timeline:
· Applications
will be reviewed regularly until the position is filled.
· Phone
screenings will be conducted with qualified candidates.
· In-person
one-hour interviews will be conducted with candidates who advance after the
phone screening
· In-person
interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet