Job Application - Cortland County Community Action Program

Job Posting OPEN

Family Advocate


…a service of the Cortland County

Community Action Program, Inc.

Position: Family Advocate

Program: Head Start & Early Head Start (2 positions being recruited)

Reports to: Family Services Coordinator

Status: Full-time, Non-Exempt, for 37.5 hours per week

  • Head Start Family Advocate--44 weeks per year with benefits*
  • Early Head Start Family Advocate—52 weeks per year with benefits*


*Anticipated Position Start Date—2021 for both positions


*The CAPCO Head Start/Early Head Start Program is recruiting for two (2) Family Advocate positions.  One will be for the Head Start side of the Program (44 weeks), and the other will be for the Early Head Start side of the Program (full year, 52-weeks).


*PLEASE NOTE: Although the Head Start 44-week Family Advocate is a 44-week position that typically has summers off, this position will begin on June 2021 for the 2021-2022 Program Year for training purposes. Applicants should not expect the summer off for 2021 if applying for the Head Start Family Advocate position.


Job Function: Responsible for implementing the core family partnership, parent involvement, and community partnership functions for the center –based option of a Head Start/Early Head Start program.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Recruits and complete intake process for participants in the program.


Uses a family development model to support and assist a caseload of families as they identify and meet goals they establish in the Family Partnership Plans.


Monitor absenteeism and provide necessary follow-up/ family support plan and documenting steps taken and progress


Conduct home visits with each family as needed.


 Work with families on an individualized basis throughout the year to identify family goals, strengths, and necessary services and supports, and to track progress in achieving family goals.


Ensure parents are involved in the development of the program services for children, including home visits; parent conferences; the delivery of health care services to children; the development of the curriculum; planning, implementing and evaluating services for children with special needs.


Coordinate or refer families to opportunities through formal or informal networking in the community.


Take an active role in community planning and advocacy to improve the delivery of services to children and families.


Implement, and oversee monthly Parent Committee meetings (PAG’S).


Maintain planning and communications systems which assure that information is processed in a timely manner to parties needing that information.


Prepare and disseminate required reports to supervisor.


Work closely with the Family Engagement Coordinator to follow the reflective supervision model.


Communicate regularly with the Family Engagement Coordinator and other Head Start support staff.


Maintain on-going contact with teaching staff in order to integrate family partnership goals with classroom efforts, ensure integrated child and family curriculum and gain information regarding child performance in the classroom.


Maintains and updates child’s file and ensures that all documentation is current. Record, monitor and follow-up on referrals for support services for reporting requirements.


Participates in intensive staff pre-service, in-service, and orientation sessions.


Fulfill role as mandated reporter as stated in Child Abuse and Neglect Policy.


Education and/or Experience                       

Associate's degree (A. A.) in Human Services, Family Development Credential or   related field or equivalent; plus minimum of two years’ experience in Human Services; or equivalent combination of education and experience.


Certificates, Licenses, Registrations

Acceptable NYS Driver's License.


Other Qualifications                                            

Clearance through the NYS Maltreatment Registry. Annual Physical Examination, TB Test and Fingerprinting for criminal background

CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.

Application Deadline: Interested candidates should apply using the application link or forward a resume and letter of interest no later than Thursday, May 13, 2021 via email at or at the Main Office, 32 N. Main St., Cortland, NY  13045.