Job Posting CLOSED
Community Engagement Manager
Food Bank of the Southern Tier
Community Engagement Manager Job Posting
The Food Bank
of the Southern Tier is committed to creating a diverse, equitable and
inclusive environment and is proud to be an equal opportunity employer.
Individuals who bring that perspective and are supportive of diversity, equity
and inclusion, in all of their forms, are strongly encouraged to apply.
Full-time - 35
hours/week, work schedule 8-4 Mon-Thurs, 8-1 Fri. We
believe in work-life balance!
Starting salary: from $48,000, based on
experience
** The Food
Bank provides a comprehensive benefits package to our staff who are full-time
and work 30 or more hours per week.
OUR ORGANIZATIONAL VALUES
Integrity, Learning,
Inclusion, Caring, Respect, Abundance
Who are we
looking for?
Are you interested in
writing impactful stories that demonstrate the realities of hunger in our
region? Would you like to be a part of changing the public narrative about food
insecurity and its root causes? Do you appreciate collaboration? Are you
self-motivated with strong relationship building skills and an ability to
support departments across an organization? The Food Bank of the Southern Tier
is looking for a Community Engagement Manager that will work closely with other
departments and spend time with partner agencies and clients across our
six-county service area to develop client-driven communication, both internally
and externally.
SPECIFIC DUTIES:
Stories of Impact
·
Identifies, pursues, interviews, writes, and places
stories that demonstrate the realities of hunger and impact of our partner
network.
Works closely with the Community Empowerment Coordinator to ensure that the Food Bank story
collection and storytelling processes are infused with dignity and are
conducted in a way that is non-exploitative and recognizes the expertise of
lived experience.
·
Responsible for developing content through writing,
editing, and organizing stories for the Food Bank's story bank and seeking
locations for placement of stories in various outlets based on branding &
strategic organizational goals.
·
Identifies opportunities for capturing professional and
candid video and photography.
Public Education
& Engagement
·
Works closely with the Director of Communications to
manage the client-focused Communication and Outreach Plan to reach new and
potential clients to share FBST services. In addition, works to change the
narrative of who utilizes emergency food and federal assistance programs and
why.
·
Creates messaging that educates
the public about the Food Bank and the reality & root causes of hunger.
·
Manages general community and education inquiries.
·
Works to provide these experiences to volunteers, donors,
corporate partners, etc. Segments stakeholders and provides additional
opportunities for engagement such as advocacy, volunteering, and donating.
Website, Digital Content &
Social Media
·
Manages client, program, and partner portions of the Food
Bank communications and website. Works closely with Health & Nutrition and
Community Impact Departments to ensure current and relevant
resources are accessible. Creates content for the Food Bank blog that uplifts
the work and impact of our network partners.
·
Assists other departments with external communications,
including newsletter and communications to partner agencies. Ensures Food Bank
branding and messaging is consistent across departments.
·
Assists with creative direction and regularly posts
content for Food Bank's social media and promotion of the work of our partners.
Works closely with the Advocacy & Community Empowerment Manager to leverage
social media for advocacy, public policy, and education efforts. Assists
specific program staff with program promotion in various outlets (social media,
live streaming, etc.). Monitors Facebook inbox and offers referrals to food
inquiries.
Capacity Building & Program Support
·
Implements
the Communications portion of our Network Capacity Strategy.
·
Creates,
markets, and conducts educational trainings and workshops for network partners
to increase their media and online presence. Leverages communications platforms
to promote the network and program volunteer and engagement opportunities.
·
Serves as a resource for other Food Bank departments and
programs by designing marketing materials, such as nutrition education, SNAP Outreach, and advocacy materials. Promotes SNAP and other Federal
nutrition programs in Food Bank communications.
·
Researches new marketing and communications trends in the
industry to implement new strategies when appropriate.
·
Other
duties as assigned.
TITLE OF DIRECT
SUPERVISOR: Director of Communications
STANDARD WORK
SCHEDULE: Monday – Thursday, 8:00 am to 4:00 pm Friday, 8:00
am to 1:00 pm
WORKSITE: 388 Upper Oakwood Ave., Elmira, NY 14903
WORK FROM HOME: Eligible with supervisor approval
QUALIFICATIONS
·
Bachelor's Degree in Marketing, Communications and/or
Journalism preferred or equivalent combination of experience and education
·
Minimum of two years in marketing, communications and/or
journalism, with proven writing experience
·
Not for profit development and fundraising environment is
preferred
·
Copywriting and editing experience
·
Proficiency in Windows and Microsoft Office programs