Job Application - Cortland County Community Action Program

Job Posting OPEN

Program Supervisor

Take the next step in your Human Services career and become a Program Supervisor with CAPCO’s Healthy Families program through Family Development! The Program Supervisor is responsible for directly supervising Family Support Specialist as well as assisting with the day to day operations of the program.


Position: Program Supervisor

Program: Healthy Families component of the Family Development Program

Reports to: Program Manager, Healthy Families

Status: Full-time, Non-Exempt,

Schedule: Monday through Friday, 8am-4pm for 37.5 hours per week

Starting Wage: $20 per hour


Job Function: Responsible for the day-to-day management of the Healthy Families New York (HFNY) Program through the direct supervision of the Family Support Specialists.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


·         Schedule and direct the work of each Family Support Worker (FSW)

·         Assist Family Support Worker staff in home visits and record keeping when needed

·         Maintains appropriate boundaries with staff and families

·         Maintains and ensures families records and sensitive information are kept confidentially

·         Conduct weekly supervisory meetings with staff utilizing administrative, clinical and reflective components

·         Complete accurate and timely documentation of supervisory activities in management information system

·         Conduct satisfaction surveys with enrolled families and staff on a regular basis

·         Support families and staff during periods of crisis and/or times with emerging needs

·         Monitors collection, tracking, and communication of Program data for the Healthy Families component.

·         Monitor and oversee use of curriculum to assess effectiveness with the target population, including cultural diversity.

·         Arrange for, and conduct, when necessary, family and child assessments and enrollments during Family Support Worker home visit

·         Conduct participant record reviews and oversee quality of data management system

·         Provide documentation on services needed and provided to each family

·         Coordinate staff training and development opportunities. Maintain a work environment that provides maximum support for well-being; responsible for recommending and acquiring necessary materials for staff development

·         In collaboration with the Program Manager and leadership, assist in interviewing and hiring, identifying and providing training opportunities, and monitoring and evaluating performance of the Family Support Workers’ performance

·         Assist with facilitating the Healthy Families Advisory Committee

·         Attends and participates in community meetings, assisting in the Program’s public relations

·         Attends professional meetings, conferences and workshops pertinent to the operation of the Program

·         Periodically provide comprehensive Program highlights to be shared with the Healthy Families Advisory Committee, CAPCO Board of Directors, and other community coalitions


Supervisory Responsibilities: Directly supervise four (4) Family Support Workers. In coordination with Program Manager, responsible for the day-to-day supervision and direction of the Healthy Families unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.              


Qualifications and Requirements: Minimum Requirements are as follows:

·         Bachelor’s degree in human services or field related to working with children or families with three (3) years of relevant experience

·         Associates degree with 5 years of direct service in home visiting or related field and a documented history of progressive professional development with previous, subject to Central Administration approval

·         Master’s degree preferred

·         Previous Healthy Families program experience preferred

·         Acceptable NYS Driver's License


CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act