Job Posting OPEN
Emergency Assistance Case Worker
supervision of the Emergency Assistance Coordinator, is responsible for a
assessing the needs of individuals or families and assisting directly or
referring to other appropriate service providers in the community.
an assessment of an individual’s or family’s needs.
clients directly with emergency assistance funds and/or referrals to other
education about services and resources available in the community and how
to access those community services.
advocacy, linkage and coordination of services provided.
and maintain contact with community services with special attention to the
faith community, strengthening service delivery.
up-to-date on community resources and services that can benefit
individuals and families in the program and maintain a resource book
specific to the region served.
records and reports necessary for good casework practice.
as a team with other agency staff, especially reception/support staff in
providing Emergency Assistance Programs.
9. Participate in
staff meetings and other agency-related meetings/events.
in agency’s strategic planning efforts.
required agency and program reports in a timely manner.
- Perform other
related duties as required/requested.
TITLE OF DIRECT SUPERVISOR: Emergency Assistance
School Diploma required. Associate
degree in a Human Services related field preferred.
EXPERIENCE: Familiarity with community resources
and emergency needs/ assistance in the Finger Lakes region. Bilingual skills in
English and Spanish desirable.
Possess excellent verbal and
written communication skills.
Ability to multi-task and
Willingness to foster agency,
department and program wide cooperation and team work through use of positive/constructive
Ability to maintain absolute
confidentiality in regards to all records reviewed including consumer records,
employee records and billing records.
Proficiency and experience with
PC’s and Microsoft applications.
Ability to analyze and
interpret data and to handle problem resolution.
Possession of a valid NYS
Driver’s license and a driver's record considered acceptable by agency and
Continuous use of a reliable,
registered and insured vehicle.
Demonstrate commitment to
Agency Mission Statement.
Adheres to all applicable
federal and state laws and regulations including, but not limited to, those
governing confidentiality, privacy, program, billing and documentation
standards. All duties must be performed in accordance with CCDR’s corporate
compliance and ethics program.