Job Posting CLOSED
TBI Service Coordinator
Please note that you
need to fill out this application by answering all possible questions that you
can including past employment history, education as well as contact
information. A Resume attached will not count as an application and will
be marked as incomplete. Please try to account for at least 7 years of past history, including at least 3-4 years in human services.
PRIMARY FUNCTIONS:
Provide service coordination to individuals within the Traumatic Brain
Injury (TBI) Waiver and Nursing Home Transition and Diversion (NHTD) Waiver
programs living in Monroe, Finger Lakes or Southern Tier Regional Counties.
SPECIFIC DUTIES:
1.
When needed, serve as contact for referrals, gathering
required documentation, and arrange for necessary screenings to proceed with
intake in applicable program.
2.
Provide participant-guided service coordination to
caseload assigned, maintaining accurate and verifiable documentation of all
services rendered.
3.
Using a person-centered approach, develop and complete
comprehensive service plans, PPOs, and all other required documentation as set
by DOH and Regional Resource Development Center.
4.
Demonstrate, promote and practice cultural competency
towards participants through respect and understanding.
5.
Recognize and embrace diversity through supporting and
encouraging the strengths of each individual served.
6.
Provide a minimum of 1 face to face contact meeting for
each participant assigned monthly (meeting must occur in the participants home
on a quarterly basis), to ensure all service plan goals are addressed to the
satisfaction of the participants served and to monitor overall provider plans effectiveness.
7.
Utilizing a team approach, maintain accessibility for
clients during the workday.
8.
Assist participants in the acquisition and maintenance of
public benefits e.g., Medicaid, SNAP, Social Security, etc.
9.
Provide linkage/referrals and coordination of
resources/support for medical care, mental health, social, recreational and
housing/basic needs, etc.
10.
Remain current in the field, support and implement best
practice service models within the program.
11.
Make independent decisions and recommendations regarding
immediate risk factors presented and provide crisis intervention and follow-up
as needed.
12.
Demonstrate flexibility to be available to clients in
their homes/communities including working outside of normal business hours as
needed.
13.
Provide on-call availability via cell phone to the TBI
and/or NHTD program as needed.
14.
Serve as a participant advocate.
15.
Ensure the assessment of need for a nursing home facility
level of care on an annual basis.
16.
Facilitate the development of a Care Team to carry out
individualized and strength-based Service and Detailed Plans through regular
team meetings and plan reviews.
17.
Participate in staff meetings and other Care Coordination
department activities.
18.
Ensure compliance with all applicable local, State and
Federal regulations and agency policies.
19.
Participate in all mandatory ongoing training and
professional development offered.
20.
Represent Catholic Charities Community Services on
appropriate boards and committees as assigned by CC Director.
21.
Other duties as assigned.
TITLE OF DIRECT SUPERVISOR: Care Coordination Supervisor
QUALIFICATIONS: Education: Bachelor’s
degree in Human Services or related field.
Experience: Three years’ paid experience providing
service coordination to individuals with disabilities.
Bilingual (English/Spanish) is required for some positions. If position
required Bilingual skills to be used, additional compensation will be offered.
A combination of
education and experience may be substituted at the discretion of the funder.