Job Posting OPEN
HOUSING CASE MANAGER (LICENSED HOUSING)- Schuyler
We are Hiring!
Job
Posting: HOUSING CASE MANAGER (LICENSED HOUSING)- Schuyler
Location: Watkins
Glen, NY
Employment Type: Full-Time 37.5 hours
Salary: $21.50
an hour
As a regional agency of Catholic Charities of the Diocese of
Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in
Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of
all people. We work to reduce poverty,
promote wellness and self-sufficiency, and advocate for social justice.
If you’re looking for an opportunity to express and explore
your passion for helping others, then join a team that truly makes a difference
DAILY, in people's lives. Don't miss out on being a part of something special!
About
the Role:
Under
the supervision of the Program Supervisor (PS) the Housing Case Manager’s (HCM)
core function is the coordination of care for resident services. The HCM will
provide; education (teaching knowledge and skills), support (recognizing
successes and assisting with challenges) and accountability (ensuring that all
individuals are receiving the services they need and the program is in
compliance with all contractual and regulatory obligations). The HCM will
provide direct services to residents; prepare assessments; develop and
implement individual service plans; assist residents in achieving goals;
facilitate groups and activities; teach and/or assist residents in developing
ADA skills, communication and self -advocacy skills, facilitate resident
involvement and community activities; make referrals to community-based
services; assist in accessing and maintaining entitlements/benefits; advocate
for needed services; assist residents in meeting the obligations of tenancy.
Key
Responsibilities:
1. The
HCM will meet regularly with the Program Supervisor (PS) for a review of file
documentation.
The HCM is responsible for file documentation in accordance with funding
regulations,
agency policy, procedure, or business practice.
2. The
HCM will participate in agency orientation of program operations, policy,
procedure, goals and objectives.
3. The
HCM will facilitate the integration of the resident into the community, using
community based services whenever possible.
4. The
HCM maintains accurate case file records and reports based on the requirements
of each funding source/program.
5. The
HCM will be responsible for the documentation, development, and/or
implementation of the following: assessments, service plan goals, service plan
reviews, utilization reviews,
hospitalizations,
discharge planning, progress notes, and income in accordance with each
residential
housing program, ensuring that the completion of these documents is in
accordance with agency policy, procedure, or business practice. Documentation
includes both written and data entry as required.
6. The
HCM will submit resident files to the PS within 28 days of an admission for a
complete file audit and review, ensuring compliance with program regulations,
policy, procedure, or business practice.
7. The
HCM will be responsible for the renewal of file documents with expiration dates
that
include;
Release of Information (ROI) and/or Consents to Release Information, Physician
Authorization’s,
Housing Quality Inspection packets, Tenant Calculation Worksheets, Income Verification.
8. The
HCM is responsible for ensuring that licensed apartments are maintained at
standards
established
for apartment recertification; reporting the need for household
furniture/supply
replacement
or property maintenance in accordance with agency policy, procedure, or
business practice.
9. The
HCM will ensure resident fees related to rent and phone bills are paid in a
timely manner and in accordance with agency policy, procedure, or business
practice. The HCM will assist as appropriate with delinquency issues.
10.
The HCM will assist, as needed, residents in complying with treatment/service
providers, ensuring that there is no lapse in service/funding.
11.
The HCM will act as an advocate/mediator for residents experiencing
difficulties with landlord/tenant disputes or provider, employment, funding
related issues.
12.
The HCM will act as a resource and assist residents transitioning from the
program to a more/less restrictive level of care, ensuring a continuity of care
with providers and funding streams.
13.
The HCM will act as a resource to ensure that the resident has access to
services and to ensure that the rights and confidentiality of the resident are
not overlooked or denied.
14.
The HCM will conduct routine housing inspections to see how residents are doing
and to identify those who need help. HCM will communicate concerns with the PS
and work with the resident to maintain their unit or assist them to access
homemaker or other needed services. Intervention should be timely.
15.
The HCM is required to attend staff meetings, treatment team / provider
meetings, and staff development/training seminars in accordance with agency
policy, procedure, or business practice.
Qualifications:
EDUCATION:
· Bachelor’s
degree in human services or related field preferred
· Five
years’ experience in the Human Services field and three years’ experience in a
related supervisory position. A combination of education and experience may be
substituted at the discretion of the Executive Director.
EXPERIENCE: Two
years’ experience in Human Services or related field.
Relevant
combination of education and experience will be considered
Preferred
Skills:
•
Demonstrate ethical business practices, in conformance with all state and
federal laws and regulations.
•
Possess excellent verbal and written communication skills.
•
Ability to multi-task and prioritize duties.
•
Willingness to foster agency, department and program wide cooperation and
teamwork through use of positive/constructive communication techniques.
•
Ability to maintain absolute confidentiality in regard to all records reviewed
including consumer records, employee records and billing records.
•
Proficiency and experience with PC’s and Microsoft applications.
•
Ability to analyze and interpret data and to handle problem resolution.
•
Possession of a valid NYS Driver’s license and a driver's record considered
acceptable by agency and insurance carrier.
•
Continuous use of a reliable, registered and insured vehicle.
•
Demonstrate commitment to Agency Mission Statement.
•
Working knowledge of community resources and funding systems external to the
agency.
•
Clear background checks as defined by regulations and Justice Center SEL,
Fingerprinting,
NYS
Central Registry.
•
Ability to understand the concept of "mandated reporter" and is
diligent in reporting
situations
to the proper authorities when children may be at risk for abuse and/or
neglect.
•
Correctly follow procedures for mandated reporting and responding
Ability
to meet the following physical requirements with or without reasonable
accommodation:
Top
Benefits and Perks:
How to
Apply:
Interested
candidates are invited to apply on the Catholic Charities of Chemung/Schuyler
website at www.catholiccharitiescs.org/about/learn-more/employment-opportunities/
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet