Job Posting CLOSED
Care Management Administrative Assistant
We are Hiring!
Catholic
Charities of Chemung/Schuyler is growing and seeking a Care Management
Administrative Assistant to join our Team.
Catholic Charities’ mission is to support all people in
need and advocate for social justice and human dignity in partnership with the
Diocese of Rochester and the greater community. We envision a
just and compassionate community rooted in love and the dignity of all
people. Our objectives are to address the needs of the community’s most vulnerable
people and to challenge conditions causing poverty and despair.
If
you're looking for an opportunity to express and explore your passion for
helping others, then join a team that truly makes a difference DAILY, in
people's lives. We are looking for empathetic, thoughtful candidates who have
enthusiasm for helping people. We have supportive leadership who invest in our
people and provide opportunities for employees to thrive, grow and learn.
Don't
miss out on being a part of something special!
PRIMARY FUNCTIONS: The Administrative Assistant will work with staff in the Care
Management Program and will perform multiple office and computer related duties.
SPECIFIC DUTIES:
1. Maintain exceptional communication with all members of the care management team, as well as
all other CCCS staff members, providers, volunteers, family members,
2. Copy, scan and upload documents as needed into the Electronic Health Record.
3. File documents in binders for care managers as needed.
4. Draft and send introduction letters to all new referrals.
5. Ensure all new referrals are tracked and distributed to care managers in a timely manner
as directed.
6. Ensure that referral tracking/hospital database is kept up-to-date.
7. Ensure Gaps in Care tracking is up to date and notify care manager of timeframes.
8. Ensure all policy and procedure(s) for each Health Home as well as CCCS are updated and the
agreed upon locations.
9. Assist with the development and keep updated, a Care Management Orientation book.
10. Ensure all contracts and grants are organized and up to date.
11. Ensure that caseload listings are kept current and distribute to identified staff.
12. Data entry as needed by Supervisor. If necessary, utilize each electronic record keeping system
13. Generate purchase orders as needed and follow procedure, as requested.
14. Ensure that waiting area is clean and presentable, containing relevant information.
15. Welcome all guests to the office suite.
16. Provide coverage, as needed to the agency’s main reception area.
17. Provide support to the care managers by confirming appointments with members, oversight of mailings
to the member and their care team and tracking completions of necessary paperwork.
18. Perform all duties involved with scheduling staff trainings (registrations, accommodations, etc.).
19. Maintain correspondence with Interdisciplinary Team Members minimally on a monthly basis.
20. Run various weekly and monthly reports to ensure compliance with applicable regulations.
21. Other duties as assigned by supervisor
TITLE OF DIRECT SUPERVISOR: Care Management Supervisor.
QUALIFICATIONS:
EDUCATION: High School Diploma
EXPERIENCE: 2 years secretarial experience
SPECIAL REQUIREMENTS
• Experience with word, excel, power point, desired. Must be able to work with a team. Must be able
to work with all types of people with a nonjudgmental lens
• The desired candidate will be the first person to greet incoming clients and other professionals, and
therefore must be friendly and welcoming. The ability to multi-task and transition from one task to
another smoothly is essential.
ADDITIONAL REQUIREMENTS:
• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
• Possess excellent verbal and written communication skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program wide cooperation and team work through use of
positive/constructive communication techniques.
• Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records,
employee records and billing records.
• Proficiency and experience with PC’s and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Ability to work a flexible schedule as needed.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and
insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate commitment to Agency Mission Statement.
• Demonstrated knowledge of program compliance, regulations, and requirements of funding sources,
HIPAA, and agency policies and procedures; including the Catholic Charities Confidentiality Statement.
• Working knowledge of community resources and funding systems external to the agency.
• Background checks may be required per program regulations.
• Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those
governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed
in accordance with CCDR’s corporate compliance and ethics program.
Ability to meet the following physical requirements with or without reasonable accommodation:
• Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
• Stand, sit, walk, bend, stoop, kneel, and reach;
• Climb up or down stairs;
• Able to reach above or below shoulders;
• Occasionally lift or move objects weighing up to 10lbs;
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
• Be able to read write and interpret written documents
Position Title: Care
Management Administrative Assistant
Salary: $18.50-hour depending on
education and experience.
Schedule: Full Time: Monday-Friday
Location: Hoffman St. Elmira NY
What
you will get:
We
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
·
Salary: $18.50/hr.
·
Paid Time Off: Accrue up
to 10 days in the first year, 15 days after 1st Anniversary.
·
Holidays: 12 paid
holidays
·
NY State Paid Sick Leave
·
Agency Sick Leave
·
Medical Insurance
·
Dental Insurance
·
Vision Insurance
·
Group and Term Life
Insurance
·
Short-Term Disability
·
Long-Term Disability
·
Supplemental Insurances
o
Hospital
o
Accident
o
Auto
o
Pet
o
Specified Disease
·
Flexible Spending
Account
·
Legal Plan
·
Identity Plan
·
Employee Assistance
Program
·
403b Retirement Plan,
with agency contribution for those that qualify (subject to agency performance)
·
My Better Benefits –
provides discounts and savings on thousands of products and services.
Our hiring process and timeline:
·
Applications will be reviewed regularly until the position is
filled.
·
Phone screenings will be conducted with qualified candidates.
·
In-person one-hour interviews will be conducted with
candidates who advance after the phone screening
·
In-person interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet