Job Application - Catholic Charities Of The Finger Lakes

Job Posting CLOSED

Children's Health Home Care Manager


Provides care management services to individuals living in Wayne and surrounding counties through assessment, referral, casework and crisis intervention within the Children’s Health Home Program.



1.       Provide comprehensive care management to children and families including but not limited to completing a comprehensive assessment using CANS-NY (Child and Adolescent Needs and Strengths); completing and updating child’s plan of care that is person centered; utilizing multi-disciplinary teams in client care.

2.       Provide care coordination and health promotion to child and families by coordinating with service providers to make sure client needs are addressed.

3.       Assist clients with applications and paperwork with management for benefits, financial, housing, or other related areas as needed.

4.       Provide referral to community and social support services by referring individuals to community services and social supports according to their needs, tracking referrals made, and collaborating and coordination with community-based providers.

5.       Provide comprehensive transitional care by transitional planning from one Health Home to another, movement from one county to the next, appropriate linkage or referral to care management prior to discharge, and follow-up on admissions to a higher-level care setting such as a hospital.

6.       Proper use of health information technology through care management agency adopting HIT systems and practices as implemented by designated health homes, Medicaid analytics performance portal (MAPP) and Regional Health Information Organizations (RHIO).

7.       Serve as client advocate.

8.       Provide a core service for each client monthly as required or when needed, to assure all care plan goals are addressed.

9.       Maintain telephone availability for clients during the workday.

10.   Provide crisis intervention and follow up.

11.   Maintain current knowledge of professional practice through reading and reasonable attendance at seminars, workshops and conferences.

12.   Complete appropriate documentation as needed (CANS-NY assessments, Plan of Care documents, Comprehensive Assessments, etc.).

13.   Provide on-call availability via cell phone to the Health Home program as needed.

14.   Ensure compliance with all applicable local, State, Federal and Heath Home Network regulations and agency policies.

15.   Attend agency functions as required.

16.   Participate in staff meetings and meet monthly with supervisor for case review.


TITLE OF DIRECT SUPERVISOR:  Children’s Health Home Program Supervisor



Bachelor’s degree in Human Services or related field and two years of paid experience working with persons with disabilities and/or chronic illnesses.