Job Application - Catholic Charities Food Bank Of The Southern Tier

Job Posting CLOSED

SNAP Outreach Coordinator

Full-time - 35 hours/week, core hours: 8-4 Mon-Thurs, 8-1 Fri. We believe in work-life balance!

Starting Hourly Rate: Approximately $20.60, based on experience


The Food Bank provides a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.


MISSION: Working together to build and sustain hunger-free communities throughout the Southern Tier

ORGANIZATIONAL VALUES: Integrity, Learning, Inclusion, Caring, Respect, Abundance


Primary Worksite: Catholic Charities Schuyler County office, Watkins Glen


This position entails travel and outreach in communities throughout Schuyler County and a minimum of 1-2 days per month working at the Food Bank of the Southern Tier office in Elmira


·         Do you have an interest in connecting households in Schuyler County with SNAP benefits and other resources?

·         Do you have the ability to work independently and work well with a team?

·         Are you an enthusiastic person with strong communication skills?

·         Do you have ability to relate to people from diverse backgrounds with respect, care, and integrity?

·         Are you well  organized and able to keep accurate records for reporting?

If so, please read the position description, duties, and qualifications below and consider applying today.


The Supplemental Nutrition Assistance Program (SNAP) Outreach Coordinator will coordinate and manage all activities related to the Food Bank's Nutrition Outreach & Education Program with the objective of increasing participation in the SNAP among Schuyler County residents. Responsibilities include providing SNAP outreach & assistance to potentially eligible individuals, increasing awareness about & improving the perception of SNAP within the greater community, and developing partnerships with local social service organizations interested in expanding SNAP participation.


·         Develop a media and public relations plan to generate broad-based community support for SNAP.

·         Provide accurate & updated SNAP information to eligible individuals & families through the creation & distribution of outreach materials.

·         Engage in direct contact with the target population through community events, presentations, and tabling opportunities in the community.

·         Prescreen potentially eligible individuals & families to determine SNAP eligibility, assist them with all aspects of the SNAP application process, provide an estimated SNAP benefit amount if able, and make referrals to other nutrition programs & community resources as needed.

·         Respond to all inquiries for information providing excellent customer service to agencies and program clients in a timely manner.

·         Work with other community stakeholders to reduce/ eliminate systemic barriers encountered by eligible families attempting to access SNAP  benefits.

·         Establish positive working relationships with the local Department of Social Services.

·         Develop & maintain all written correspondence, records & reports related to meeting program goals & objectives.

·         Confidentially track client information and outcomes for reporting purposes.

·         Achieve annual program targets as assigned by Hunger Solutions New York.

·         Attend all required statewide meetings, workshops & training opportunities.

·         Maintain ongoing knowledge and understanding of SNAP on a national, statewide, and local level.

·         Develop an understanding of local hunger needs and partner agency network that serves people in need on the front lines.

·         Assist in the promotion of federal nutrition programs, including the Summer Food Service Program (SFSP) and School Breakfast Program (SBP).

·         Assist in the general development/ public relations activities and events of the Food Bank as they relate to SNAP, SFSP, and SBP.



·         Associate's Degree plus two (2) years experience or equivalent combination in customer service, human services, and/or project management preferred.

·         One (1) year experience working with individuals from diverse socioeconomic backgrounds required.

·         Familiarity with federal assistance programs and knowledge of hunger/ food insecurity and poverty issues is beneficial.


The Food Bank of the Southern Tier is committed to creating a diverse, equitable, and inclusive environment and is proud to be an equal-opportunity employer. Individuals who bring that perspective and support diversity, equity, and inclusion in all forms are strongly encouraged to apply. 


·           Employee Assistance Program

·           6% Pension

·           Employee 401(k)

·           My Better Benefits – provides discounts and savings on thousands of products and services