Job Application - Catholic Charities Food Bank Of The Southern Tier

Full-time - 35 hours/week, core hours: 8-4 Mon-Thurs, 8-1 Fri. We believe in work-life balance!

Starting Hourly Rate: Approximately $20.60, based on experience

The Food Bank provides a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

MISSION: Working together to build and sustain hunger-free communities throughout the Southern Tier

ORGANIZATIONAL VALUES: Integrity, Learning, Inclusion, Caring, Respect, Abundance

Primary Worksite: Catholic Charities Schuyler County office, Watkins Glen

This position entails travel and outreach in communities throughout Schuyler County and a minimum of 1-2 days per month working at the Food Bank of the Southern Tier office in Elmira

·         Do you have an interest in connecting households in Schuyler County with SNAP benefits and other resources?

·         Do you have the ability to work independently and work well with a team?

·         Are you an enthusiastic person with strong communication skills?

·         Do you have ability to relate to people from diverse backgrounds with respect, care, and integrity?

·         Are you well  organized and able to keep accurate records for reporting?

If so, please read the position description, duties, and qualifications below and consider applying today.

PRIMARY FUNCTIONS:

The Supplemental Nutrition Assistance Program (SNAP) Outreach Coordinator will coordinate and manage all activities related to the Food Bank's Nutrition Outreach & Education Program with the objective of increasing participation in the SNAP among Schuyler County residents. Responsibilities include providing SNAP outreach & assistance to potentially eligible individuals, increasing awareness about & improving the perception of SNAP within the greater community, and developing partnerships with local social service organizations interested in expanding SNAP participation.

SPECIFIC DUTIES:

·         Develop a media and public relations plan to generate broad-based community support for SNAP.

·         Provide accurate & updated SNAP information to eligible individuals & families through the creation & distribution of outreach materials.

·         Engage in direct contact with the target population through community events, presentations, and tabling opportunities in the community.

·         Prescreen potentially eligible individuals & families to determine SNAP eligibility, assist them with all aspects of the SNAP application process, provide an estimated SNAP benefit amount if able, and make referrals to other nutrition programs & community resources as needed.

·         Respond to all inquiries for information providing excellent customer service to agencies and program clients in a timely manner.

·         Work with other community stakeholders to reduce/ eliminate systemic barriers encountered by eligible families attempting to access SNAP  benefits.

·         Establish positive working relationships with the local Department of Social Services.

·         Develop & maintain all written correspondence, records & reports related to meeting program goals & objectives.

·         Confidentially track client information and outcomes for reporting purposes.

·         Achieve annual program targets as assigned by Hunger Solutions New York.

·         Attend all required statewide meetings, workshops & training opportunities.

·         Maintain ongoing knowledge and understanding of SNAP on a national, statewide, and local level.

·         Develop an understanding of local hunger needs and partner agency network that serves people in need on the front lines.

·         Assist in the promotion of federal nutrition programs, including the Summer Food Service Program (SFSP) and School Breakfast Program (SBP).

·         Assist in the general development/ public relations activities and events of the Food Bank as they relate to SNAP, SFSP, and SBP.

QUALIFICATIONS:

·         Associate's Degree plus two (2) years experience or equivalent combination in customer service, human services, and/or project management preferred.

·         One (1) year experience working with individuals from diverse socioeconomic backgrounds required.

·         Familiarity with federal assistance programs and knowledge of hunger/ food insecurity and poverty issues is beneficial.

The Food Bank of the Southern Tier is committed to creating a diverse, equitable, and inclusive environment and is proud to be an equal-opportunity employer. Individuals who bring that perspective and support diversity, equity, and inclusion in all forms are strongly encouraged to apply. 

·           Employee Assistance Program

·           6% Pension

·           Employee 401(k)

·           My Better Benefits – provides discounts and savings on thousands of products and services