Job Application - Cortland County Community Action Program

Job Posting OPEN

Family Support Specialist

October 17, 2022


CAPCO Job Posting: Family Support Specialist, Health Families


Position: Family Support Specialist, Healthy Families

Program: Healthy Families component of the Family Development Program

Reports to: Healthy Families Program Supervisor

Status: Full-time, Non-Exempt, for 37.5 hours per week with benefits


Job Function: Responsible for establishing a trusting relationship with families through initiating and maintaining regular, long-term contact with families forthe purpose of strengthening the parent-child relationship, providing child development information, offering support in the areas of goal setting and problem solving.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


·         Initiate and maintain regular contact with families, primarily in their homes.

·         While hours are typically Monday-Friday from 8-4 the availability for later appointment times with families may be needed.  

  • Conduct interviews in the home to identify at­risk families and making appropriate 
  • referrals to community resources
  • When in person visits occur, you will be required to travel throughout the county daily and the use of your personal vehicle may be required sometimes. 

·         Provide prenatal and other health education

·         Assist families to strengthen parent-child relationships, provide resources as necessary.

·         Assist parents to improve their skills to optimize the home environment for the child's          well-being and safety.

·         Timely and accurate documentation in a computer-based information system daily.

·         Assist Program participants in making and attending health and human service appointments, including activities related to employment and educational goals.

·         Keep the Program leadership advised on unified community concerns and issues on a regular basis through scheduled meetings.

·         Applicant must be able to maintain strict confidentiality and appropriate boundaries with families based on policies by local agency and funding sources.  

·         Work cooperatively with other CAPCO programs and community agencies

·         Maintain functional knowledge of other local, state, and federal programs relating to low income individuals.

·         Work with other human services agencies in order to create more effective flow of service in the community.

·         Participate in training programs which relate to job responsibilities.

·         Home visiting is based on community health conditions, there will be times that most or all visits may be conducted virtually rather than in person.  


Education and/or Experience   

Associates degree in human services or related field and at least 1 year experience working with at risk families and/or children or High school diploma / GED plus three years life/work experience caring for young children or providing family development services required.              


Other Skills and Abilities

Experience in working with individuals, neighborhood groups (youth and adults) and community organizations. Ability to grasp the problems confronting low-income residents, especially fiscal challenges. Working knowledge of the family development process. Acceptable and valid NYS Driver License.


Physical Demands & Work Environment

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Must be able to travel to various locations. Ability to work flexible hours to support the program.


The noise level in the work environment is usually moderate.

CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.