Job Application - Cortland County Community Action Program

Job Posting CLOSED

Program Supervisor, Health Families

October 26, 2022


CAPCO Job Posting: Healthy Families Program Supervisor


Position: Program Supervisor, Healthy Families

Program: Healthy Families component of the Family Development Program

Reports to: Program Manager, Healthy Families

Status: Full-time, Non-Exempt, for 37.5 hours per week with benefits


Job Function: Responsible for the day-to-day management of the Healthy Families New York (HFNY) Program through the direct supervision of the Family Support Specialists.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


·         Schedule and direct the work of each Family Support Worker (FSW)

·         Assist Family Support Worker staff in home visits and record keeping when needed

·         Maintains appropriate boundaries with staff and families

·         Maintains and ensures families records and sensitive information are kept confidentially

·         Conduct weekly supervisory meetings with staff utilizing administrative, clinical and reflective components

·         Complete accurate and timely documentation of supervisory activities in management information system

·         Conduct satisfaction surveys with enrolled families and staff on a regular basis

·         Support families and staff during periods of crisis and/or times with emerging needs

·         Monitors collection, tracking, and communication of Program data for the Healthy Families component.

·         Monitor and oversee use of curriculum to assess effectiveness with the target population, including cultural diversity.

·         Arrange for, and conduct when necessary, family and child assessments and enrollments during Family Support Worker home visit

·         Conduct participant record reviews and oversee quality of data management system

·         Provide documentation on services needed and provided to each family

·         Coordinate staff training and development opportunities. Maintain a work environment that provides maximum support for well-being; responsible for recommending and acquiring necessary materials for staff development

·         In collaboration with the Program Manager and leadership, assist in interviewing and hiring, identifying and providing training opportunities, and monitoring and evaluating performance of the Family Support Workers’ performance

·         Facilitate the Healthy Families Advisory Committee

·         Attends and participates in community meetings, assisting in the Program’s public relations

·         Attends professional meetings, conferences and workshops pertinent to the operation of the Program

·         Periodically provide comprehensive Program highlights to be shared with the Healthy Families Advisory Committee, CAPCO Board of Directors, and other community coalitions


Supervisory Responsibilities: Directly supervise four (4) Family Support Workers. In coordination with Program Manager, responsible for the day-to-day supervision and direction of the Healthy Families unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.               


Certificates, Licenses, Registrations

Acceptable NYS Driver's License.


Physical Demands & Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to sit; maintain use of hands; talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl as well as perform up and down movements from floor sitting to standing. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Must be able to travel to various locations. Ability to work flexible hours to support the program.


 The noise level in the work environment is usually moderate.


CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.