Job Application - Catholic Charities Of Chemung Schuyler

Job Posting OPEN

Housing Case Manager-Chemung

We are Hiring!


Catholic Charities of Chemung/Schuyler is growing and seeking a Housing Case Manager to join our Team.


Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.


If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.


Don't miss out on being a part of something special!


Catholic Charities Chemung Schuyler has a new opening for a Housing Case Manager in their Gateways team! The Housing Case Manager (SHCM) skillfully provides strengths-based support to persons experiencing housing instability and assists with all aspects of compliance with OMH, HUD and other contract and regulatory requirements, providing effective service delivery that complies with contract and regulatory requirements and meets or exceeds the program’s targeted outcomes. The SHCM will have a specified participants’ caseload and ensure coordination of participant’s needs, bringing expertise in one or more of the following areas: mental health, homelessness, addictions, dual diagnosis, and domestic violence.


Specific Duties:

  • Complete initial assessment, participant screening, tenancy requirements and regular support for program participants, as set forth by funders.
  • Assist participants in preparation, submission and renewal of forms/documents such as social security documents, tax and rent refund forms, housing applications, Department of Social Services etc.
  • Assist participants with goal development and attainment including housing plan, budgeting, etc.
  • Assist participants to further develop the competencies such as, but not limited to social support systems, daily living skills, and budgeting skills, using community-based services whenever possible.
  • Assist participants with transportation and the development of skills to independently transport themselves.  
  • Interpret and institute the guidelines and regulations for all Housing programs, per the funder’s regulations.
  •  Ensuring apartments in all programs are maintained at standards established for apartment recertification and safeguarding that all participants are living in a healthy, safe and habitable environment, reporting the need for household furniture/supply replacement or property maintenance in a timely manner.
  • Ensure participant fees related to rent and program fees are paid in a timely manner and in accordance with agency policy, procedure, or business practice, assisting as appropriate with delinquency issues.
  • Assist, as needed, participants in complying with treatment/service providers, ensuring that there is no lapse in service/funding.
  • Advocate for the acquisition of housing and other community resources, ensuring coordination of services.
  • Advocate/mediate for participants experiencing difficulties with landlord/tenant disputes or provider, employment, funding related issues.
  • Act as a resource and assist participants transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams.
  • Act as a resource to ensure the participant has access to services and to ensure that the rights and confidentiality of the participant are not overlooked or denied.
  • Conduct routine housing inspections to see how participants are doing and to identify those who need help, communicating any concerns with the SHS and working in tandem with the participant to maintain their unit, providing a teaching opportunity, which will include hands on assistance or other service interventions.
  • Implement emergency response procedures and notifications promptly, in case of participant injury or other circumstance.
  • Collaborate with team members and partner agency colleagues to identify, establish and implement processes that will ensure efficient operation of programs and services.
  • Maintain accurate and comprehensive documentation (both written and data entry) on all participants sufficient to fulfill program evaluation and reporting obligations, including but not limited to assessments, service plan goals, service plan reviews, utilization reviews, hospitalizations, self-preservation testing, discharge planning, progress notes, and income.
  • Demonstrate ability to work within applicable data systems, as required.
  • Maintain all program records in a timely fashion, producing monthly and/or quarterly reports to appropriate funding and monitoring agencies.
  •  Responsible for the renewal of file documents with expiration dates that include release of information (ROI) and/or consents to release information, housing quality inspection packets, income verification.
  • Attend staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice.
  • Other duties as assigned.

Position Title:  Housing Case Manager

Salary: $21.50-23.00/hour depending on education and experience.

Schedule: Full Time: Monday-Friday

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

Who are we looking for?

·         Someone who is passionate about making a positive impact in the community.

·         Someone who values partnership and works well both individually and as a part of a team.

·         Someone who is empathetic, ethical, and goal orientated.

·         Someone who is a great communicator and has exemplary attention to detail.


·         Bachelor’s degree in human services or social work and two years’ related experience preferred.

·         Associate degree in human services and four years’ related experience.

·         A combination of education and experience may be substituted at the discretion of the Executive Director.

What you will get:


We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

·         Salary: $21.50-23.00/hour depending on education and experience.

·         Full time, M-F

·         Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

·         Holidays: 12 paid holidays

·         NY State Paid Sick Leave

·         Agency Sick Leave

·         Medical Insurance

·         Dental Insurance

·         Vision Insurance

·         Group and Term Life Insurance

·         Short-Term Disability

·         Long-Term Disability

·         Supplemental Insurances

o   Hospital

o   Accident

o   Auto

o   Pet

o   Specified Disease

·         Flexible Spending Account

·         Legal Plan

·         Identity Plan

·         Employee Assistance Program

·         403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

·         My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·         Applications will be reviewed regularly until the position is filled.

·         Phone screenings will be conducted with qualified candidates.

·         In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·         In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet