Job Application - Catholic Charities Of Chemung Schuyler

Job Posting OPEN

Victim Services Advocate

 We are Hiring!


Catholic Charities of Chemung/Schuyler is growing and seeking a Victim Services Advocate to join our Team.


Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.


If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.


Don't miss out on being a part of something special!


Primary Functions:

Under the supervision of the Program Supervisor-Housing Solutions and Victim Services, the Victim Resource Services Advocate provides direct services to victims of crime in Chemung County. This position will be in Chemung County however travel will be required to the Schuyler offices at least 1 time per week minimum.


Specific Duties:


·         Provide direct services to victims of crime, including emergency needs, information and referral, counseling, accompaniment, home and hospital visits, and assistance in filing for CVB compensation.

·         Prepare safety plan with each client.

·         Determine the immediate needs of the crime victim and family – develop appropriate plans, involve appropriate agencies and facilitate the implementation of the plan.

·         Determine the legal course to which the crime victim will be subject and provide or obtain appropriate assistance to the victim.

·         Coordinate with the First Step Team to ensure all referrals are assigned to case manager.

·         Share 24-hour on-call responsibility with other First Step employees.

·         Work in conjunction with the DA’s Office, the County Sheriff’s Department, and the County Department of Social Services to provide a coordinated community response to crime, especially domestic violence.

·         Participate with the community response team to assess Domestic Violence Cases and develop appropriate protocols.

·         Participate with public education/awareness efforts regarding violence and community response.

·         Maintain statistical database and case management files. Prepare monthly reports as required by the founders.

·         Participate in appropriate Catholic Charities staff meetings and in-service staff development opportunities. Represent Catholic Charities to the County Community.

·         Other duties as appropriate.


·         Possess excellent verbal and written communication skills.

·         Ability to multi-task and prioritize duties.

·         Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.

·         Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records.

·         Proficiency and experience with PC’s and Microsoft applications.

·         Ability to analyze and interpret data and to handle problem resolution.

·         Possession of a valid NYS Driver’s license and a driver's record considered acceptable by the agency and insurance carrier.

·         Continuous use of a reliable, registered, and insured vehicle.

·         Demonstrate commitment to Agency Mission Statement.

·         Working knowledge of community resources and funding systems external to the agency.

·         Must be able to work non-traditional work hours (24/7 Emergency On-Call)

·         Background checks may be required per program regulations.

Position Title: Victim Services Advocate

Salary: $21.50-23.00

Schedule: Full time: Monday-Friday

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

Who are we looking for?

·         Someone who is passionate about making a positive impact in the community.

·         Someone who values partnership and works well both individually and as a part of a team.

·         Someone who is empathetic, ethical, and goal orientated.

·         Someone who is a great communicator and has exemplary attention to detail.


·         High School Diploma or GED.

·         Two years of Secretarial experience.

·         A combination of education and experience may be substituted at the discretion of the Executive Director.

Ability to meet the following physical requirements with or without reasonable accommodation:

·         Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

  • Stand, sit, walk, bend, stoop, kneel, and reach.
  • Climb up or down stairs.
  • Able to reach above or below shoulders.
  • Occasionally lift or move objects weighing up to10 lbs.
  • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
  • Be able to read, write and interpret written documents.

What you will get:


We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

·         Salary: $21.50-23.00/hr.

·    Full time: Monday-Friday

·         Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

·         Holidays: 12 paid holidays

·         NY State Paid Sick Leave

·         Agency Sick Leave

·         Medical Insurance

·         Dental Insurance

·         Vision Insurance

·         Group and Term Life Insurance

·         Short-Term Disability

·         Long-Term Disability

·         Supplemental Insurances

o   Hospital

o   Accident

o   Auto

o   Pet

o   Specified Disease

·         Flexible Spending Account

·         Legal Plan

·         Identity Plan

·         Employee Assistance Program

·         403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

·         My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·         Applications will be reviewed regularly until the position is filled.

·         Phone screenings will be conducted with qualified candidates.

·         In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·         In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet