Job Application - Cortland County Community Action Program

Job Posting OPEN

Nutrition Assistant (Chenango County)

CAPCO’s Women, Infant, and Children (WIC) Program is searching for a passionate Nutrition Assistant to join their team! The Nutrition Assistant will work with Chenango County’s low-income families to provide direct services to WIC clients, income verifications, and performs receptionist and clerical duties to support the program.                                            

*Disclaimer: CAPCO operates the WIC clinic for Cortland County and will also be the WIC provider for Chenango County starting 10/1/23.  The position posted here is for the Chenango County clinic operating out of Norwich, NY beginning 10/1.*


Position: Nutrition Assistant

Program: Women, Infants, and Children (WIC)

Reports to: WIC Director

Status: Full-time, Non-Exempt

Schedule: Monday, Tuesday, Wednesday & Friday 8am-4pm, Thursday 11am-7pm; 37.5 hours per week

Starting Wage: $17 – $18 per hour


Job Function: Provide direct services to WIC clients, income verifications, and performs receptionist and clerical duties to support the program.                                               

Nutritionist Duties and Responsibilities include the following. Other duties may be assigned.

  • Initiates the application process by collecting all pertinent data. Initiates new WIC record when needed or locates electronic record in state database for clinic use. Prepares materials for transport to rural clinic as necessary.
  • Answer phones, makes WIC appointment, and answers questions about WIC eligibility or procedures. Checks voice mail and responds to messages in a timely manner, transferring calls when appropriate.
  • Determines residency and income eligibility of WIC applicants and follows established procedures in cases of questionable eligibility. Provides WIC participants with instructions on usage of EBT card and farmer's market coupons.
  • Responsible for maintenance of participant records, enters all data completely and accurately into NYWIC computer system.
  • Authorizes proxies according to policy and procedures. Completes forms in accordance with policy for voter registration process.
  • Refers participants to nutrition staff as necessary, and when indicated to community health providers and other agencies.
  • Assists with packing and unpacking van at outreach sites, drives van as needed.
  • Assists in maintaining an inventory of office, clerical, and NYWIC supplies.
  • Follows up with participants who have missed appointments by phone, letter, email or AutoDialer.
  • Trained in and collects information for the nutrition assessment process, including obtaining anthropometric and hematological data, as needed
  • Participate in breastfeeding promotion and support activities
  • May issue food packages that do not require medical documentation, once prescribed by the QN or CPA; and/or when no food package changes are needed as from facilitated group discussions.
  • Attends conferences to continue professional development as time and budget allow.
  • Assist with outreach and community events as needed.
  • Performs duties of any assigned coordinator roles as defined and outlined by NYS health department.


Qualifications and Requirements: High school diploma or High School Equivalency; plus six months related experience and/or training; or equivalent combination of education and experience.

CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.