Job Posting CLOSED
Residential Services Trainer
We are Hiring!
Catholic
Charities of Chemung/Schuyler is growing and seeking a Residential Services
Trainer to join our Team.
Catholic Charities’ mission is to support all people in
need and advocate for social justice and human dignity in partnership with the
Diocese of Rochester and the greater community. We envision a
just and compassionate community rooted in love and the dignity of all
people. Our objectives are to address the needs of the community’s most vulnerable
people and to challenge conditions causing poverty and despair.
If
you're looking for an opportunity to express and explore your passion for
helping others, then join a team that truly makes a difference DAILY, in
people's lives. We are looking for empathetic, thoughtful candidates who have
enthusiasm for helping people. We have supportive leadership who invest in our
people and provide opportunities for employees to thrive, grow and learn.
Don't
miss out on being a part of something special!
Position
Title: Residential
Services Trainer
Salary: $ 25.00 an hour
Schedule: Full Time 37.5 Hours
Who
are we looking for?
·
Someone who is passionate about making a positive impact in
the community.
· Someone
who values partnership and works well both individually and as a part of a
team.
· Someone
who is empathetic, ethical, and goal orientated.
·
Someone who is a great communicator and has exemplary
attention to detail.
Primary
Functions:
Under the direct supervision of the Director of Residential
Services, Residential Services Trainer (RST) identifies training needs and
develops, coordinates, schedules, monitors, presents, tracks and evaluates a
program-specific training program. The RST manages a client case load for
Gateway Community Living Program Housing Case Manager (HCM) during staff
turnover and is the primary field mentor for new HCM hires.
Specific Duties:
· Areas of training responsibility include
Develop, maintain, coordinate and a multifaceted educational and training
program that focuses on elements of program responsibilities:
•
Compliance training
for relevant agency funding sources, standards, and monitoring agencies.
•
Required new hire
curricula and training in specific program areas.
•
A monthly series and
schedule of in-service training for the Gateway Community Living Program.
•
Program specific
training for identified areas of need - in collaboration with the Leadership
Management Team.
•
Collaborate and
coordinate with Human Resources for specific agency-wide training in the areas
of safety and supervisory/management staff development.
· Maintain the training tracking systems in
coordination with the Quality Management & Compliance Officer.
· Evaluation of agency training to ensure that
all are current and in compliance with funding sources and agency standards.
· Function as a field mentor in the Gateway
Community Living Program: verify training satisfactory completion and approve
candidate’s readiness to assume full duties as HCM.
· Manage caseload of vacant HCM position. 6.
Responsible for the maintenance and distribution of reports on training,
outcomes and compliance with respect to attendance, success/failure and staff
development, with recommendations of policy/procedure changes, quarterly to
Quality Management & Compliance Officer and appropriate staff supervisors.
· Responsible for the development and
maintenance of internal resources supporting program standards such as, but not
limited to, Quality Management Training Laboratory.
· Responsible for participating in all Quality
Management activities and meetings, providing written and oral presentations
when needed.
· Responsible for the oversight of the monthly
client panel meeting.
· Responsible for assisting with various Quality
Management Activities and providing back-up for QMCO. (I think we should be
specific about NIMRS/Justice Center Reporting – backup to you)
· Participates actively as requested as member
of the Incident Review Committee and Utilization Review Committee 12. Other
duties as assigned.
ADDITIONAL REQUIREMENTS:
· Possess excellent verbal and written
communication skills.
· Ability to multi-task and prioritize duties.
· Willingness to foster agency, department and
program wide cooperation and teamwork through use of positive/constructive
communication techniques.
· Ability to maintain absolute confidentiality
regarding all records reviewed including consumer records, employee records and
billing records.
· Proficiency and experience with PC’s and
Microsoft applications.
· Ability to analyze and interpret data and to
handle problem resolution.
· Possession of a valid NYS Driver’s license and a
driver's record considered acceptable by agency and insurance carrier.
· Continuous use of a reliable, registered, and
insured vehicle.
· Demonstrate commitment to Agency Mission
Statement.
· Working knowledge of community resources and
funding systems external to the agency.
· Background checks may be required per program
regulations.
· Compliance: Adheres to all applicable federal
and state laws and regulations including, but not limited to, those governing
confidentiality, privacy, program, billing, and documentation standards. All
duties must be performed in accordance with CCDR’s corporate compliance and
ethics program.
Ability to meet the following physical
requirements with or without reasonable accommodation:
· Use hands to manipulate, handle, feel, and
control items or equipment, including motor vehicles.
· Stand, sit, walk, bend, stoop, kneel, and reach.
· Climb up or down stairs.
· Able to reach above or below shoulders.
· Occasionally lift or move objects weighing up to
10 lbs.
· Sitting at a desk or in a vehicle for long
periods of time to perform certain job functions.
·
Be able to read, write
and interpret written documents.
QUALIFICATIONS:
· Bachelor’s degree in human services field.
·
Minimum of two years’ experience working
in the field with diverse and special needs populations.
·
A combination of education and experience
may be substituted at the discretion of the Executive Director.
What
you will get:
We
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
· Salary: $25.00 an hour
· On Call, M-F
· Paid Time Off: Accrue up to 10 days in the first year, 15
days after 1st Anniversary.
· Holidays: 12 paid holidays
· NY State Paid Sick Leave
· Agency Sick Leave
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Group and Term Life Insurance
· Short-Term Disability
· Long-Term Disability
· Supplemental Insurances
o
Hospital
o
Accident
o
Auto
o
Pet
o
Specified Disease
· Flexible Spending Account
· Legal Plan
· Identity Plan
· Employee Assistance Program
· 403b Retirement Plan, with agency contribution for those that
qualify (subject to agency performance)
· My Better Benefits – provides discounts and savings on
thousands of products and services.
Our
hiring process and timeline:
· Applications
will be reviewed regularly until the position is filled.
· Phone
screenings will be conducted with qualified candidates.
· In-person
one-hour interviews will be conducted with candidates who advance after the
phone screening
· In-person
interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet