Job Posting CLOSED
Employee Relations Specialist
We are Hiring!
Catholic Charities Central HR Office is growing and seeking an
Employee Relations Specialist to join our family!
Organization
Description:
Catholic Charities
of the Diocese of Rochester was founded over a century ago to meet the needs of
people experiencing poverty and has grown to become one of the largest human
service providers in the region.
Today Catholic
Charities meets basic needs, advances economic security, pursues housing
solutions, strengthens families and children, delivers compassionate mental
health and addiction care, welcomes immigrants and refugees, supports
individuals with intellectual and developmental disabilities, and more.
Recognizing the
importance of transforming systems that contribute to inequity, Catholic
Charities is also a powerful advocate for social justice.
Catholic Charities
serves people across the 12-county Rochester Diocese as a single corporation
with six operating divisions focused on specific geographies or program
activities.
If you're looking for an opportunity to express and explore
your passion for helping others, then join a team that truly makes a difference
DAILY, in people's lives. We are looking for empathetic, thoughtful candidates
who have enthusiasm for helping people. Come use your HR experience to help
Catholic Charities support its most valuable asset, it’s employees. We have
supportive leadership who invest in our people and provide opportunities for
employees to thrive, grow and learn. Don't miss out on being a part of
something special!
Position
Title: Employee
Relations Specialist
Work
Location: Opportunity
for remote work, with on-site presence as required or requested in multiple
counties including, Chemung, Schuyler, Tompkins, Tioga, Steuben, Livingston,
Yates, Ontario, Monroe, Cayuga, Wayne, and Seneca.
Salary: Starting
at $56,500, with potential additional consideration commensurate with
experience of the candidate.
Schedule: Monday -Friday, 9:00am -
4:30pm (flexible schedule)
We
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
Who
are we looking for?
· Someone
who is dedicated to making a difference in the community and values collaboration
and partnership.
· Someone
who is empathetic, solutions focused, and has a passion for fairness and
equity.
· Someone
who is trained in and comfortable with de-escalation techniques
· Someone
who is detail oriented and highly organized.
· Someone
passionate about exemplary customer service.
PRIMARY FUNCTIONS:
Responsible for responding to concerns, including
investigations, pertaining to workplace policies, procedures and compliance
with all company and external requirements in an effort to reduce company-wide
risk and contribute to productivity, motivation, and morale, while instilling
and maintaining our culture and values.
SPECIFIC DUTIES:
1.
Serves as initial point of advice, problem resolution, and
facilitation in the areas of employee relations, performance management, and
employee discipline; advises both employees and management regarding employee
relations policies, procedures, and documentation; researches, identifies, and
analyzes specific employee relations concerns and makes appropriate
recommendations to management.
2.
Coaches and trains managers and supervisors in their
communication, feedback, recognition and interaction responsibilities to the
staff who report to them.
3.
Conducts research and provides advice and assistance on
employment related regulations. Brings compliance related concerns to the attention
of the Director of Human Resources.
4.
Supports new hire orientations for staff as applicable.
5.
Coaches/advises employees and management through HR issues
related to the employee handbook, code of conduct and other pertinent
information about the organization
6.
Monitors and advise manager and progressive discipline
system. Monitors the implementation of a performance improvement process with
non-performing employees.
7.
Assists with the implementation of corporate-wide health and
safety programs, assuring compliance with all Agency policies and risk
management.
8.
Conducts, or assists in conducting, prompt, thorough, and
well documented investigations of employee complaints.
9.
Assesses the merits of complaints based on investigation
findings and make recommendations that appropriately balance the needs of the
affected employees, the company, and any legal compliance considerations.
10.
Develops and compiles appropriate management reports and
analytics related to employee relations complaint activity.
11.
Conducts or coordinates periodic surveys to measure employee
satisfaction and engagement.
12.
Reviews, guides and approves management recommendations for
employment terminations.
13.
Conducts exit interviews with staff when applicable to
determine if corrective action may retain valued staff or reviews exit
interview surveys and discusses finding with senior
management.
14.
Assists HR Director with coordination of unemployment claims,
unemployment hearings and appeals and analyzes claim history for each division.
15.
Directs Diversity, Equity and Inclusion priorities and goal
attainment.
16.
Participates as a member of various HR committees throughout
Catholic Charities, as assigned.
17.
Partners with recruitment assistant and hiring managers on
salary levels for existing and prospective staff consistent with organization
market conditions and policies.
18.
Partners closely with the Employee Relations Manager as well
as other members of the HR team to implement proactive employee relations
strategies and initiatives to drive employee retention and engagement
19.
Participates in relevant Agency meetings and/or trainings
20.
Actively pursues development of professional competencies
related to job role performance through reading, supervision, in-service
training and attendance at conferences and workshops.
21.
Awareness and active support of the Agency's Mission, Vision,
Values and Strategic Plan. Including, but not limited to, supporting the
Agency's Core Competency initiatives of being Collaborative and Community
Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
22.
Performs other duties as assigned.
QUALIFICATIONS
& EXPERIENCE:
Bachelors’
degree and at least three years of experience that can be demonstrated to be
applicable to the duties listed in the job description.
OR
Masters’
degree and at least one year of experience that can be demonstrated to be
applicable to the duties listed in the job description.
PHR,
SPHR, SHRM-CP, or SHRM-SCP preferred.
Equivalent
combination of education and experience will be considered.
What
you will get:
Catholic Charities offers a well-rounded and comprehensive
benefits program
· Salary: Starting at $56,500, with potential additional
consideration commensurate with experience of the candidate
· Full-time, working 35-40 hours per week. We believe in
work-life balance!
· Generous time off package including Vacation, Personal Time,
NY State Paid Sick Leave and Agency Sick Leave
· Holidays 13-15 paid holidays
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Short-Term Disability
· Long-Term Disability
· Critical Illness Insurance
· Supplemental Insurance
· Flexible Spending Account
· Health Savings Account
· Legal Plan
· Identity Plan
· Employee Assistance Program
· 6% Retirement Contribution once vested (subject to agency
financial performance)
· Employee 401(k)
· My Better Benefits – provides discounts and savings on
thousands of products and services
Our hiring process and timeline:
· Applications
will be reviewed regularly until the position is filled.
· Phone
screenings will be conducted with qualified candidates.
· In-person
one-hour interviews will be conducted with candidates who advance after the
phone screening.
· In-person
interviews are typically with 2 participants.
· Where
applicable, 2nd Round in-person interviews may be scheduled with
members of the HR Team. This would be
with 4-10 participants and in-person with some participating virtually.
Selected candidate to start ASAP
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet