Job Application - Catholic Charities Of Chemung Schuyler

Job Posting OPEN

Assistant Residential Supervisor

We are Hiring!


Catholic Charities of Chemung/Schuyler is growing and seeking an Assistant Residential Supervisor to join our Team.


Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.


If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.


Don't miss out on being a part of something special!


Primary Functions:

The Assistant Residential Supervisor provides ongoing care and support to all the participants living at the Luce St. Community Residence and provides direct case management to a minimum of 1-2 participants. Aids and supports the Residential Supervisor in maintaining the general operations Luce St. property. In collaboration with and or in the absence of the Residential Supervisor, provides for the supervision, assistance, and oversight to all Luce St. staff.


Specific Duties:


·         Provide ongoing care, support, instruction, and guidance to participants living at Luce St. in all activities of daily living.

·         Participate in comprehensive service planning activities for each participant including concepts of integration, independence, individualization, and productivity.

·         Ensure continuity of all participants’ records including medical, behavioral, financial, life safety and all other plans of service, specifically, verifying the files have been audited upon admission, since the last Service Plan Review, at case transfer and at discharge.

·         Provide all duties and tasks of a Participant Case Manager maintaining a minimum case load of 1-2 participants as well as providing ongoing supervision, instruction, and guidance to participants in all activities of daily living.

·         Assist or in supervisor’s absence provide direct supervision of all staff, as assigned, including but not limited to orientation of new employees and ongoing training as needed.

·         Assist in oversight of staff documentation, including but not limited to; progress notes, written billing notes and service plans, ensuring accuracy, completeness, and timeliness.

·         Monitor the residence to ensure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion.

·         Share "on-call" on a rotating basis with Residential Supervisor, providing 24-hour accessibility for Luce St.

·         Respond with appropriate actions to crisis situations and medical emergencies.

·         Arrange and/or provide transportation as needed to participants and oversee record keeping of mileage and vehicle maintenance.

·         Assist Residential Supervisor facilitate weekly staff meetings with residential team.
Assist in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures.

·         Responsible for the oversight of Physician’s Authorization’s renewals.

·         Ensure all aspects of medication administration are done accurately and provide medication administration as needed.

·         Participate in the internal Quality and Assurance Dept. inspection of the Community Residence on a bi-annual basis.

·         Inform supervisor of any concerns/problems related to resources, training, or personnel and make recommendations for plans of corrective action.

·         Work collaboratively with the supervisor to create written recommendations to Community Residence policies as needed; based on experience and a working knowledge of overall agency policies and procedures.

·         Participate in training as needed or requested by supervisor.

Front Office Assistant Duties (to include but not limited to):

·         Acts as receptionist for the agency.

·         Receives and routes calls to appropriate staff person. Checks general mailbox routinely and distributes calls to appropriate person/area. Dispose of messages.

·         Maintain inviting and hospitable reception area. Greets visitors and ensures visitors are escorted by staff through the building—maintain visitor log, determine visitor need, and manage visitor/client flow.

·         In the presence of Supervisor or other qualified employee, sort, date stamps, and distribute incoming mail to departments and prepare outgoing mail daily. Search client names to distribute mail and faxes to appropriate staff.

·         Assigns gas cards to employees, collects related receipts, and maintains records following established protocol.

·         Responds to information requests in a timely and efficient manner.

·         Responsible for unlocking front door at start of business and locking front door at close of business.

·         Required to check outside mailbox daily.

Position Title:  Assistant Residential Supervisor

Salary: $23.25-24.25/hour depending on education and experience.

Schedule: On Call: Monday-Friday

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

Who are we looking for?

·         Someone who is passionate about making a positive impact in the community.

·         Someone who values partnership and works well both individually and as a part of a team.

·         Someone who is empathetic, ethical, and goal orientated.

·         Someone who is a great communicator and has exemplary attention to detail.


·         High school diploma or equivalent and: a. At least two (2) years of practical and or paid experience working with participants in an OMH related program.

·         OR: Associate degree or successful completion of at least sixty (60) hours of college study in human services field and at least one (1) year of practical and or paid experience with participants in an OMH related program.

·         OR: A bachelor’s degree in human services field and six (6) months of practical and or paid experience working with participants in an OMH related program.

·         A combination of education and experience may be substituted at the discretion of the Executive Director.



·         Experience with word, excel, power point, desired. Must be able to work with a team. Must be able to work with all types of people with a nonjudgmental lens.

  • The desired candidate will be the first person to greet incoming clients and other professionals, and therefore must be friendly and welcoming. The ability to multi-task and transition from one task to another smoothly is essential.

Ability to meet the following physical requirements with or without reasonable accommodation:

·         Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

  • Stand, sit, walk, bend, stoop, kneel, and reach.
  • Climb up or down stairs.
  • Able to reach above or below shoulders.
  • Occasionally lift or move objects weighing up to10 lbs.
  • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
  • Be able to read, write and interpret written documents.

What you will get:


We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

·         Salary: $23.25-24.25/hour depending on education and experience.

·         On Call, M-F

·         Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

·         Holidays: 12 paid holidays

·         NY State Paid Sick Leave

·         Agency Sick Leave

·         Medical Insurance

·         Dental Insurance

·         Vision Insurance

·         Group and Term Life Insurance

·         Short-Term Disability

·         Long-Term Disability

·         Supplemental Insurances

o   Hospital

o   Accident

o   Auto

o   Pet

o   Specified Disease

·         Flexible Spending Account

·         Legal Plan

·         Identity Plan

·         Employee Assistance Program

·         403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

·         My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·         Applications will be reviewed regularly until the position is filled.

·         Phone screenings will be conducted with qualified candidates.

·         In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·         In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet