Job Application - Cortland County Community Action Program

Job Posting CLOSED

Human Resource Generalist

Position: Human Resource Generalist

Program: Administration

Reports to: Deputy Director

Status: Full-time, Non-Exempt, for 37.5 hours per week with benefits


Job Function: Administers all policies and programs relating to all functions and phases of Human Resource Management processes and activities of the Agency


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Initiate and oversee staff recruitment efforts, collaborating with Program leadership on staffing needs and ensuring compliance with all internal Agency and legal standards.


Provide guidance to and collaborate with management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment as necessary. Advises management in appropriate resolution of employee relations issues.


Work with Program Directors to review and develop Agency job descriptions and update as needed. Implement Agency wage and salary program to include periodic surveys to ensure internal equity.


Administers performance management program to ensure effectiveness, compliance, and equity within organization.


Initiate, perform, and track the onboarding process of newly hired employees for each CAPCO Program ensuring all pre-employment checks, trainings, and documentation are attained/completed in a compliance with Program, Agency, and regulatory standards and in a timely fashion.


Verify all job references and background checks as necessary.


Collaborate and communicate with Program leadership regarding the status of new hires in the onboarding process, including communication of documentation needed.


Create, organize, and maintain employee personnel files in compliance with Agency policies/practices and legal requirements.


Conducts new employee orientation to ensure newly hired staff maintain organizational knowledge of Agency history and make-up, mission and vision, goals, policies and procedures, safety protocol, and Agency programs and resources to foster positive attitude toward Agency goals.


Work closely with the Deputy Director and Fiscal Office in the compliant oversight of employee timekeeping, acting as an administrator for the Agency’s payroll/HR software and timekeeping system.


Act as Plan Administrator for employee benefit programs, ensuring employee understanding of benefits programs by regularly generating communication and counseling employees as situations arise. Acts as liaison with various insurance carriers and brokers to resolve employee inquiries and/or benefit plan issues.


Implement approved new benefit plans and changes by preparing announcement material and other media for communicating new plans to employees. Conducts employee meetings and arranges for enrollment of employees in optional plans.


Audit employee files for compliance and proper documentation as needed, including systematically filing, tracking and communicating expired information within files.


Process and maintain terminated, inactive, and resigned employee files in accordance with Agency practices and legal requirements.


Input withholdings for payroll deductions into designated HR/Payroll software, including but not limited to child support withholdings and other garnishments. Collaborate with payroll software provider as necessary.


Complete responses to external requests for employment and income verifications in compliance with all Agency policies and procedures and legal requirements.


Serves as a Plan Administrator of the Agency’s 401(K) Retirement Plan, working closely with the plan provider to administer the Plan in accordance to Plan provisions and all related legal obligations, including but not limited to routine IRS filings and annual audit preparation.


Guides management and program leadership teams through the employee termination process and safeguards proper documentation is maintained and communicated as necessary.


Collaborate with the Deputy Director, Executive Director, and Program Directors to develop and implement employee training programs. Act as a Program support in providing reporting tools to track and maintain required staff documentation.


Collaborate with Program Directors and Agency leadership in dealing with all matters of employee relations, including performance management, employee counsels, conflict resolution, and the grievance process.


Act as a resource to all employees regarding matters of Personnel and Human Resource Management, resolving issues, providing resources, and re-directing as necessary.


Maintains knowledge of legal requirements and government reporting regulations affecting human resource functions and works with the Deputy Director to ensure policies, procedures, and reporting are in compliance.


Review Agency's existing HR processes to determine effectiveness and compliance with all requirements. Ensures compliance with all internal Personnel Policies and Procedures and external legal requirements and considerations. Develop corrective action plans and updated procedures, implement as needed.


Participate as an active member on the Agency’s Wellness and S.A.F.E. Committees.


Respond to or coordinate responses to internal and external requests for information and required reports in areas of policies, procedures, and programs.


Monitor and report on matters of Personnel, including routine reports to the Deputy Director/Management team.


Attends trainings and conferences as necessary, sharing and implementing new knowledge as applicable.


Education and/or Experience                                             

Associate's degree (A. A.) or equivalent from two-year college or technical school, BA/BS preferred; plus, two (2) years related experience and/or training; or equivalent combination of education and experience.


Physical Demands & Work Environment: While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.


The noise level in the work environment is usually moderate.


CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.



Application Deadline: Interested candidates should apply using the application link or forward a resume and letter of interest to the Deputy Director no later than Thursday, April 15, 2021 via email at or at the Main Office, 32 N. Main St., Cortland, NY  13045.