Job Application - Catholic Charities Of Chemung Schuyler

Job Posting OPEN

Residential Case Manager


The Residential Case Manager (RCM)’s core function is the coordination of care for resident services, providing direct services to residents and assisting in the day-to day activities of running the Luce St. Community Residence household.



1.       Provide a wide array of rehabilitative and supportive services, which focus on intensive, goal-oriented intervention to address issues identified by and specific to a resident’s needs regarding community integration or goal-oriented interventions which focus on improving or maintaining  skills to enable a resident to transition to a more independent housing setting.

2.       Responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, hospitalizations, discharge planning, progress notes, and income in accordance with OMH regulations. Documentation includes both written and data entry as required.

3.       Maintain accurate case file records and reports based on the requirements of each funding source/program.

4.       Submit resident files to the SRS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice.

5.       Responsible for the renewal of file documents with expiration dates that include but not limited to; Release of Information (ROI) and/or Consents to Release Information, and Physician Authorization’s.

6.       Meet regularly with the Senior Resident Supervisor (SRS) for a review of file documentation. The RCM is responsible for file documentation in accordance with funding regulations, agency policy, procedure, or business practice.

7.       In collaboration with SCR is responsible for ensuring that the CR is maintained at standards established for recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice.

8.       Assist residents, as necessary in complying with recommendations given by their treatment/service providers.

9.       Act as an advocate/mediator for residents experiencing difficulties with treatment/service provider(s), employment, or funding related issues to ensure that the rights and confidentiality of the resident are not overlooked or denied.

10.   Act as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams.

11.   Conduct routine bedroom inspections to identify those who may need help keeping their rooms clean; communicating concerns to the SRS and working with the resident to maintain their space.

12.   Participate in the maintenance of the home-like atmosphere, including family-style dinners, household chores, in-house activities, shopping, outings, etc.

13.   Attend staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice.

14.   Participate in the food pantry services of the CR in accordance with the Food Bank of the Southern Tier.

15.   Other duties as assigned.



A high school diploma or equivalent and:

            a.         At least three (3) years of practical and or paid experience working with individuals in an OMH related program. -OR-

            b.         Associates degree or successful completion of at least sixty (60) hours of college study in human services field and at least two (2) years of practical and or paid experience with individuals in an OMH related program.