Job Application - Catholic Charities Of Chemung Schuyler

Job Posting OPEN

Residential Case Manager

We are Hiring!


Catholic Charities of Chemung/Schuyler is growing and seeking a Residential Case Manager to join our Team.


Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.


If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.


Don't miss out on being a part of something special!


Primary Functions:

The Residential Case Manager (RCM)’s core function is the coordination of care for resident services, providing direct services to residents and assisting in the day-to day activities of running the Luce St. Community Residence household.


Specific Duties:

·         Provide a wide array of rehabilitative and supportive services, which focus on intensive, goal-oriented intervention to address issues identified by and specific to a resident’s needs regarding community integration or goal-oriented interventions which focus on improving or maintaining skills to enable a resident to transition to a more independent housing setting.

·         Responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, hospitalizations, discharge planning, progress notes, and income in accordance with OMH regulations. Documentation includes both written and data entry as required.

·         Maintain accurate case file records and reports based on the requirements of each funding source/program.

·         Submit resident files to the SRS within 28 days of admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice.

·         Responsible for the renewal of file documents with expiration dates that include but not limited to; Release of Information (ROI) and/or Consents to Release Information, and Physician Authorization’s.

·         Meet regularly with the Senior Resident Supervisor (SRS) for a review of file documentation. The RCM is responsible for filing documentation in accordance with funding regulations, agency policy, procedure, or business practice.

·         In collaboration with SCR is responsible for ensuring that the CR is maintained at standards established for recertification, reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice.

·         Assist residents, as necessary in complying with recommendations given by their treatment/service providers.

·         Act as an advocate/mediator for residents experiencing difficulties with treatment/service provider(s), employment, or funding related issues to ensure that the rights and confidentiality of the resident are not overlooked or denied.

·         Act as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams.

·         Conduct routine bedroom inspections to identify those who may need help keeping their rooms clean; communicating concerns to the SRS and working with the resident to maintain their space.

·         Participate in the maintenance of the home-like atmosphere, including family-style dinners, household chores, in-house activities, shopping, outings, etc.

·         Attend staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice.

·         Participate in the food pantry services of the CR in accordance with the Food Bank of the Southern Tier.

·         Other duties as assigned.

Position Title:  Residential Case Manager

Salary: $21.50-23.00/hour depending on education and experience.

Schedule: Full Time: Monday-Friday

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

Who are we looking for?

·         Someone who is passionate about making a positive impact in the community.

·         Someone who values partnership and works well both individually and as a part of a team.

·         Someone who is empathetic, ethical, and goal orientated.

·         Someone who is a great communicator and has exemplary attention to detail.


A high school diploma or equivalent and:

At least three (3) years of practical and or paid experience working with individuals in an OMH related program. 


Associates degree or successful completion of at least sixty (60) hours of college study in human services field and at least two (2) years of practical and or paid experience with individuals in an OMH related program.


What you will get:


We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

·         Salary: $21.50-23.00/hour depending on education and experience.

·         Full time, M-F

·         Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

·         Holidays: 12 paid holidays

·         NY State Paid Sick Leave

·         Agency Sick Leave

·         Medical Insurance

·         Dental Insurance

·         Vision Insurance

·         Group and Term Life Insurance

·         Short-Term Disability

·         Long-Term Disability

·         Supplemental Insurances

o   Hospital

o   Accident

o   Auto

o   Pet

o   Specified Disease

·         Flexible Spending Account

·         Legal Plan

·         Identity Plan

·         Employee Assistance Program

·         403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

·         My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·         Applications will be reviewed regularly until the position is filled.

·         Phone screenings will be conducted with qualified candidates.

·         In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·         In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet