Job Posting OPEN
Residential Case Manager
We are Hiring!
Charities of Chemung/Schuyler is growing and seeking a Residential Case Manager
to join our Team.
Catholic Charities’ mission is to support all people in
need and advocate for social justice and human dignity in partnership with the
Diocese of Rochester and the greater community. We envision a
just and compassionate community rooted in love and the dignity of all
people. Our objectives are to address the needs of the community’s most vulnerable
people and to challenge conditions causing poverty and despair.
you're looking for an opportunity to express and explore your passion for
helping others, then join a team that truly makes a difference DAILY, in
people's lives. We are looking for empathetic, thoughtful candidates who have
enthusiasm for helping people. We have supportive leadership who invest in our
people and provide opportunities for employees to thrive, grow and learn.
miss out on being a part of something special!
The Residential Case Manager (RCM)’s core function is the
coordination of care for resident services, providing direct services to
residents and assisting in the day-to day activities of running the Luce St.
Community Residence household.
Provide a wide array of rehabilitative and supportive services,
which focus on intensive, goal-oriented intervention to address issues
identified by and specific to a resident’s needs regarding community
integration or goal-oriented interventions which focus on improving or maintaining
skills to enable a resident to transition to a more independent housing
Responsible for the documentation, development, and/or
implementation of the following: assessments, service plan goals, service plan
reviews, hospitalizations, discharge planning, progress notes, and income in
accordance with OMH regulations. Documentation includes both written and data
entry as required.
Maintain accurate case file records and reports based on the
requirements of each funding source/program.
Submit resident files to the SRS within 28 days of admission for a
complete file audit and review, ensuring compliance with program regulations,
policy, procedure, or business practice.
Responsible for the renewal of file documents with expiration
dates that include but not limited to; Release of Information (ROI) and/or
Consents to Release Information, and Physician Authorization’s.
Meet regularly with the Senior Resident Supervisor (SRS) for a
review of file documentation. The RCM is responsible for filing documentation
in accordance with funding regulations, agency policy, procedure, or business
In collaboration with SCR is responsible for ensuring that the CR
is maintained at standards established for recertification, reporting the need
for household furniture/supply replacement or property maintenance in
accordance with agency policy, procedure, or business practice.
Assist residents, as necessary in complying with recommendations
given by their treatment/service providers.
Act as an advocate/mediator for residents experiencing
difficulties with treatment/service provider(s), employment, or funding related
issues to ensure that the rights and confidentiality of the resident are not
overlooked or denied.
Act as a resource and assist residents transitioning from the
program to a more/less restrictive level of care, ensuring a continuity of care
with providers and funding streams.
Conduct routine bedroom inspections to identify those who may need
help keeping their rooms clean; communicating concerns to the SRS and working
with the resident to maintain their space.
Participate in the maintenance of the home-like atmosphere,
including family-style dinners, household chores, in-house activities,
shopping, outings, etc.
Attend staff meetings, treatment team/provider meetings, and staff
development/training seminars in accordance with agency policy, procedure, or
Participate in the food pantry services of the CR in accordance
with the Food Bank of the Southern Tier.
Other duties as assigned.
Position Title: Residential
Salary: $21.50-23.00/hour depending on
education and experience.
Schedule: Full Time: Monday-Friday
We offer a comprehensive benefits package (see below) to our
full-time workforce members who work 30 or more hours per week.
are we looking for?
Someone who is passionate about making a positive impact in
Someone who values partnership and works well both
individually and as a part of a team.
Someone who is empathetic, ethical, and goal orientated.
Someone who is a great communicator and has exemplary
attention to detail.
A high school
diploma or equivalent and:
At least three (3)
years of practical and or paid experience working with individuals in an OMH
or successful completion of at least sixty (60) hours of college study in human
services field and at least two (2) years of practical and or paid experience
with individuals in an OMH related program.
you will get:
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
depending on education and experience.
Full time, M-F
Paid Time Off: Accrue up
to 10 days in the first year, 15 days after 1st Anniversary.
Holidays: 12 paid
NY State Paid Sick Leave
Agency Sick Leave
Group and Term Life
403b Retirement Plan,
with agency contribution for those that qualify (subject to agency performance)
My Better Benefits –
provides discounts and savings on thousands of products and services.
Our hiring process and timeline:
Applications will be reviewed regularly until the position is
Phone screenings will be conducted with qualified candidates.
In-person one-hour interviews will be conducted with
candidates who advance after the phone screening
In-person interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet