Job Application - Han Tek Inc

Job Posting OPEN

Service and Parts Manager

Summary of Responsibilities

We start by having the right people in-house.  To that we add strategic partners who are industry leaders in automation technology.  By bringing everything together, we’re able to consistently integrate ingenious customized solutions that solve the toughest materials handling challenges.  The Service & Parts Manager works towards this goal by managing all service and parts department functions throughout the NY Office

Essential Duties

The Service & Parts Manager plays a vital role in the ongoing success of Han-Tek.  Additional duties may be assigned to meet business needs.  The essential duties and responsibilities of the position include:

§  Provides direction and supervision to the service & parts department by delegating workload, managing employee performance, and maintaining appropriate staffing levels through recruitment, selection, and retention activities

§  Develops and implements sales programs to expand the service & parts department

§  Manages the client workload and scheduling of inspections and repairs based upon client needs and staffing abilities

§  Ensures necessary service and rental equipment is available onsite for Service Technicians

§  Maintains positive customer interactions to further develop long-term customers

Education, Experience, and Other Requirements

Based on the responsibilities of this position, the Service & Parts Manager is required to have the following qualifications:

§  High school diploma or GED

§  8 years’ experience in a leadership role

§  Equivalent combination of education and experience with integrated material handling and/or automation systems

§  Knowledgeable with Microsoft Office products

§  Strong attention to detail and organizational skills

§  Ability to interact with customers and employees in a professional manner, excellent verbal and written communication skills

§  Valid driver license

§  Ability to maintain confidentiality

§  Exceptional time and budget management skills

§  Risk assessment and problem solving skills

Physical and Environmental

The Service & Parts Manager is located primarily in an office environment, but may experience other conditions while on-site at a customer’s location or in the production shop on a weekly basis.  Physical requirements include:

§  Occasional light lifting of 25 pounds or less

§  Awareness of potential hazards, such as nearby machinery, while in the shop or at a customer location

§  Customer locations may require appropriate safety equipment to be used

Han-Tek is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristics.
Minority/Female/Sexual Orientation/Disability/Veteran