Job Posting CLOSED
Housing Point of Entry Clerk
We are Hiring!
Charities of Chemung/Schuyler is growing and seeking Housing Point of Entry Clerk
to join our Team.
Catholic Charities’ mission is to support all people in
need and advocate for social justice and human dignity in partnership with the
Diocese of Rochester and the greater community. We envision a
just and compassionate community rooted in love and the dignity of all
people. Our objectives are to address the needs of the community’s most vulnerable
people and to challenge conditions causing poverty and despair.
you're looking for an opportunity to express and explore your passion for
helping others, then join a team that truly makes a difference DAILY, in
people's lives. We are looking for empathetic, thoughtful candidates who have
enthusiasm for helping people. We have supportive leadership who invest in our
people and provide opportunities for employees to thrive, grow and learn.
miss out on being a part of something special!
The Housing Point of Entry Clerk will be the initial point of
contact to individuals entering the Samaritan Center, requiring the ability to
maintain a professional, compassionate, and welcoming atmosphere. Provide
crisis intervention, assist with emergency housing needs, and provide referrals
within the community. Assist vulnerable individuals and/or families with
short-term emergency housing needs, including linking them to the appropriate
in-house staff for additional assistance.
Greet clients and
complete data entry intake process.
and/or pre-screenings with individuals.
intervention, both in-person and on the phone.
and referral, housing search assistance, etc. to clients.
Maintain all program
materials in an appropriate manner.
assigned paperwork and statistical data in an accurate and timely manner.
Determine initial needs
and refer to in-house staff or provide community information to facilitate
Assists in the
receipt of applications and gathering of supporting documentation, providing
information to applicable in-house staff.
Reviewing all motel
billing, disputing any inaccuracies, then performing data entry for web
invoicing and billing DSS as applicable.
processing activities associated with initial and ongoing case maintenance.
Refer to in-house
Be familiar with and
enforce funding contracts related to the program and the program
Maintain and update
client information through data tracking program and hard copy files.
Assist in the
gathering and data entry of information associated with
confidentiality of every client.
answering phones, transferring appropriate staff, filing and maintaining
control of the front reception area ensuring individuals are seen in a timely
Assist with the
management of client files/filing.
backup to other Samaritan Center staff and volunteers when required on site and
at the Shelter when necessary.
Assist in daily
janitorial duties which include maintaining front office area, restrooms,
pantry area and trash disposal.
Special projects as
assigned by supervisor or director.
Adhere to policies
and procedures of agency.
Other duties as
Position Title: Housing Point of
Salary: $20.00-20.50/hour depending on
education and experience.
time, Monday through Friday
We offer a comprehensive benefits package (see below) to our
full-time workforce members who work 30 or more hours per week.
are we looking for?
Someone who is passionate about making a positive impact in
Someone who values partnership and works well both
individually and as a part of a team.
Someone who is empathetic, ethical, and goal orientated.
Someone who is a great communicator and has exemplary
attention to detail.
High School diploma or GED. Associate
degree in health and or Human Services preferred.
Two years’ experience in similar work
setting, providing customer service, crisis intervention and mediation
skills to various socio-economic, ethnic, and racial populations.
A combination of education and experience
may be substituted at the discretion of the Executive Director.
you will get:
offer a comprehensive benefits package (see below) to our full-time workforce
members who work 30 or more hours per week.
depending on education and experience.
Full time, Monday
Paid Time Off: Accrue up
to 10 days in the first year, 15 days after 1st Anniversary.
Holidays: 12 paid
NY State Paid Sick Leave
Agency Sick Leave
Group and Term Life
403b Retirement Plan,
with agency contribution for those that qualify (subject to agency performance)
My Better Benefits –
provides discounts and savings on thousands of products and services.
Our hiring process and timeline:
Applications will be reviewed regularly until the position is
Phone screenings will be conducted with qualified candidates.
In-person one-hour interviews will be conducted with
candidates who advance after the phone screening
In-person interviews are typically with 2-4 Interviewers
Selected candidate(s) to start ASAP.
***Catholic Charities is committed to leveraging the talent
of a diverse workforce to create great opportunities for our agencies and our
people. EOE/AA Disability/Vet