Job Posting OPEN
Family Support Specialist
Begin or continue your
Human Service career with Healthy Families today! The Healthy Families program
through CAPCO Family Development program works with Cortland County Families to
provide resources and support to empower individuals and encourage strong,
healthy families. The Family Support Specialist position works frontline with
families initiating contact and providing the support and resources deemed
necessary.
Position: Family Support
Specialist
Program: Healthy Families
component of the Early Childhood Development Program
Reports to: Program Supervisor,
Healthy Families
Status: Full-time,
Non-Exempt
Schedule: Monday through Friday, 37.5
hours per week
Starting Wage: $18.00 - $19.00 per hour
Valid Drivers License is required for this position
Job Function: Responsible for
establishing a trusting relationship with families through initiating and
maintaining regular, long-term contact with families for the purpose of
strengthening the parent-child relationship, providing child development
information, offering support in the areas of goal setting and problem solving.
Essential Duties and
Responsibilities include the following. Other duties may be assigned.
- Initiate and maintain regular contact with families, primarily in their homes.
- While hours are typically
Monday-Friday from 8-4 the availability for later appointment times with
families may be needed.
- Conduct interviews in the home to identify at
risk families and making appropriate referrals
to community resources.
- When
in person visits occur, you will be required to travel throughout the
county daily and the use of your personal vehicle may be required
sometimes.
- Provide prenatal and other health education
- Assist families to strengthen parent-child relationships, provide resources as
necessary.
- Assist parents to improve their skills to optimize the
home environment for the child's well-being and safety.
- Timely and accurate documentation
in a computer-based information system daily.
- Assist Program participants in making and attending health and human service appointments, including activities related to employment and educational goals.
- Keep the Program leadership
advised on unified community concerns and issues on a regular basis
through scheduled meetings.
- Applicant must be able to maintain strict
confidentiality and appropriate boundaries with families based on policies
by local agency and funding sources.
- Work cooperatively with other
CAPCO programs and community agencies
- Maintain functional knowledge of other local,
state, and federal programs relating to low income individuals. Work with
other human services agencies in order to create more effective flow of
service in the community.
- Participate in training programs which relate to
job responsibilities.
- Home visiting is based on community health
conditions, there will be times that most or all visits may be conducted
virtually rather than in person.
Qualifications and Requirements: Minimum of a high school
diploma or equivalent, plus 3 years’ experience or Associated degree in human
service field with at least 1 year experience in working with or providing
services to children and families, an ability to establish trusting
relationships, acceptance of individual differences, experience and humility to
work with the culturally diverse families, knowledge of infant and child development,
willing to engage in building reflective capacity (e.g., capacity for
introspection, communicating awareness of self in relation to others,
recognizing value of supervision, etc.), infant mental health endorsement
preferred. Must have a valid driver's license and successfully complete background check.
Application Deadline: Interested candidates should apply no later than Friday, July 10, 2026, or until position is filled, using the application link or forward a resume and letter of interest via email to hiring@capco.org or at the CAPCO Main Office, 32 N. Main St., Cortland, NY 13045.
CAPCO is
an Equal Opportunity Employer and we do not discriminate against employees or
applicants for employment on any legally recognized basis including, but not
limited to: veteran status, uniform service member status, race, color,
religion, sex, sexual orientation, age, and physical or mental disability.
CAPCO will make reasonable accommodations for qualified candidates in adherence
of the Americans with Disabilities Act and New York Human Rights Act.