Job Posting CLOSED
Emergency Shelter Staff
PRIMARY FUNCTIONS:
Under general
supervision, establishes and maintains a safe and supportive environment for the participants of the Second Place East Shelter
and the Community Based Residential (CBRP), parole re-entry, Program.
SPECIFIC DUTIES:
Oversees operation of the residence
1. Conducts intakes
for individuals entering the residence.
2. Acts as liaison
with other community service providers/referral sources.
3.
Assure
participants have access to the services needed and to assure that their rights
and confidentiality are not overlooked or denied.
4. Provides
information and referral service for telephone inquiries.
5. Prepares and or supervises
participant’s own preparation of meals to assure sanitation & nutritional
standards are met.
6. Provides crisis
intervention and conflict management to residents.
7. Maintains
record-keeping responsibilities including daily client census and database
system.
8. Notifies Shelter
Manager of any emergency situations immediately.
9. Assists with
providing support and direction for both clients and volunteers engaged in
program activities.
10. Thoroughly
completes incident reports within one hour of the occurrence of the incident;
all pertinent information must be included such as client behaviors,
observations, correct identification of all involved parties, and must include
documentation of the proper notifications.
11. Thoroughly
document any shift or client observations/activities as outlined per
communication log procedures.
12. Ensures that all
clients meet with the onsite medical providers to ensure that clients are free
of any health problems that may be a potential risk to other clients and staff.
13. May also be
responsible to provide support and assistance to overflow of participants
unable to stay at the Shelter and temporarily residing at local motels.
Monitors facility and activities of the
residents to ensure safety and location of all residents
14.
Conducts
hourly rounds, inspections and overnight visual checks (if working the
overnight shift), regular monitoring of all living areas of the facility with
regards to cleanliness, storage, appearance and safety for all participants.
15. Reports to Shelter
Manager any serious incidents or violations.
16. Visually verify
presence of all clients as well as ensuring accurate documentation of the
presence of all residents by completing sign in/out sheets.
17. Assists Shelter
Manager when needed.
18. Engages security
system to provide safety and security of the premises at all times.
19. In the event of
client discharge, staff notifies Shelter Manager and or Department Director.
20.
Responsible for oversight of participant medication
supplies and storage for Shelter and CBRP participants.
Maintains safety and organization
cleanliness of residence during shift.
21.
Performs
laundry, room preparation, and housekeeping tasks, if needed.
22.
Responsible for the set up and tear down of bedrooms at
the facility when admissions/discharges occur, to ensure occupants are provided
clean sleeping quarters, linens and towels.
23.
Conducts
monthly fire drills.
24.
Carries
out emergency procedures to assure safety of residents and staff when required.
25.
Responsible for completing hourly camera reviews for all
programs, completing 3 visual inspections of the CBRP location as well as
upstairs living space at the shelter and documenting all observations from
visual and camera footage.
Responsible for Process Improvement
Processes including, but not limited to:
26.
Maintaining
inventory of all purchased/donated foods/supplies at the shelter.
27. Signing in and out
of all medications in medication logbook.
28.
Participates
actively in staff meetings and other meetings/trainings as required.
29.
Required to work a flexible schedule and non-
traditional hours which may include evenings, overnights and weekends.
30.
Other
responsibilities as requested by supervisor.
QUALIFICATIONS:
Associate's Degree
in Human Services or related field preferred.
Two years
of experience in the human services field, crisis intervention, residential
setting, or
emergency
services. Knowledge of homeless client issues preferred. Experience with
conflict
resolution
techniques preferred.
A combination of education and
experience may be substituted at the discretion of the Executive Director.