Job Application - Catholic Charities Steuben/Livingston

Job Posting OPEN

Housing Caseworker

General Description

The Housing Caseworker supports homeless and at-risk individuals and families by providing housing counseling, connecting them with community resources, and promoting long-term stability. This position requires flexibility, excellent communication skills, and a client-centered approach to ensure that all participants are treated with dignity and respect.

Location: 34 E. State ST, Mt.Morris NY

Salary: $19.50- 21.00 a hour

Hours: 35 hours a week

Essential Duties and Responsibilities

·       Provides housing case management services to clients that are referred by the Department of Social Services.

o   Responsibilities include assessing client needs, making referrals to appropriate community resources, and conducting intake sessions, including one half-day per week on-site at DSS.

·       Conducts weekly visits with homeless clients to assess needs and provide resources, follow-up support, assist clients with budgeting and financial goal setting.

·       Assists program participants in assessing their financial situation, creating household budgets, and establishing financial goals.

·       Provides transportation, when necessary, upon moving in, moving out, and to potential housing opportunities.

·       Maintains regular communication with DSS contacts to address client needs, concerns, and progress.

o   This includes a minimum of two interactions per week, with at least one standing weekly phone call for updates.

·       Ensures all client interactions are thoroughly documented in the client intake database, maintaining accurate and up-to-date case notes.

·       Understands the contract between CCSL and DSS.

·       Attends CCSL staff meetings, and other required meetings

·       Attends CCSL functions as appropriate

·       Ensures that all CCSL clients are treated with dignity and respect, always upholding their confidentiality.

·       Other duties as assigned.

Note:    The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive.  Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education:            Bachelor’s degree in human services or related field

Credentials:            Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier

Experience:          At least 2 years of experience in social services, case management, or a related field is preferred.

Additional Qualifications:  

·       Catholic Charities of Livingston County requests all team members participate in fundraising events related to the agency. The dates and times may require evening and/weekends. Typically, fundraising events are no more than 2-3 per year. Dates and times are distributed one month in advance for scheduling purposes.

·       Strong organizational and communication skills.

·       Ability to work collaboratively with community partners and maintain professional relationships.

·       Flexibility adapting to the needs of clients and varying work schedules.

·       Ability to prioritize assignments, plan, and complete work projects with minimal direction

·       Exceptional time management skills and ability to effectively and meet deadlines

·       Excellent verbal/written communication skills

·       Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations

·       Ability to maintain confidentiality and handle confidential information with discretion

·       Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies

·       Ability to work in a cooperative and helpful manner with all individuals

·       Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques

·       Continuous use of a reliable, registered and insured vehicle.

·       Demonstrate full adherence to the Code of Conduct and all policies/procedures related to compliance.

·       Demonstrate commitment to Agency Mission Statement.

·       Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Physical Demands/Work Environment:  The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.