Job Application - Catholic Charities Steuben/Livingston

Job Posting OPEN

Family Resource Specialist

We are Hiring!

Schuyler Tompkins

Two locations:

105 9th St, Watkins Glen, NY 14891

324 W Buffalo St, Ithaca, NY 14850

Catholic Charities of Steuben/Livingston is growing and seeking a Family Resource Specialist to join our Team.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special!

Position Title:  Family Resource Specialist

Salary: $18.00-20.00/hour depending on years of experience/education level.

Schedule: Full time/35 hours per week

PRIMARY FUNCTIONS:

The Family Resource Specialist is responsible for identifying and interviewing families to assess their needs, determine eligibility for home visitation services, and provides education to families regarding resources available in Steuben County.  The Family Resource Specialist is also responsible for nurturing existing partnerships with referral sources as well as seeking and building new relationships to increase referrals received and coordinate services.

SPECIFIC DUTIES:

·       Distributes and collects screening tools to all referral sources throughout Steuben County.

·       Maintains positive working relationships with all referral sources located throughout Steuben County while seeking and building new partnerships to increase referrals received.

·       Acts as representative to community by providing occasional presentations to referral sources or other interested parties throughout Steuben County.

·       Conducts and documents parent survey assessments on identified families, presents appropriate families to Program Supervisor, and ensures a seamless transition of the family to the Family Support Specialist.

·       Seeks and maintains knowledge regarding existing referral sources throughout Steuben County, sharing this information with families as appropriate.

·       Provides short-term direct service, such as family advocacy, as directed by Program Supervisor.

·       Records parent survey assessment narratives in an acceptable and timely manner into the HFNY Management Information System.

·       Completes all required documentation, reports and HFNY State Forms and enters them into the HFNY Management Information System in a timely manner.

·       Completes Healthy Families Parent Survey Community Outreach Core Training, orientation and subsequent recommended trainings and conferences.

·       Participates in all Family Resource Specialist quality assurance visits with Prevent Child Abuse New York as well as quality assurance visits with HFNY Program Contract Manager as required.

·       Participates in regular staff meetings and meetings with supervisor.

·       Performs other duties as assigned by Supervisor.

 

QUALIFICATIONS:

Minimum of High School Diploma/GED with experience working with families.

Bachelor’s degree in human services or education field preferred.

ADDITIONAL REQUIREMENTS:

  • Experience working with families of diverse cultures with the ability to be culturally sensitive, compassionate, and empathetic.
  • Strong interpersonal skills with an ability to relate to people with respect for their individual.
  • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
  • Possess excellent verbal and written communication skills.
  • Ability to multi-task and prioritize duties.
  • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
  • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.
  • Proficiency and experience with PC’s and Microsoft applications.
  • Ability to analyze and interpret data and to handle problem resolution.
  • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
  • Continuous use of a reliable, registered, and insured vehicle.
  • Demonstrate commitment to Agency Mission Statement.
  • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

·       Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

·       Stand, sit, walk, bend, stoop, kneel, and reach.

·       Climb up or down stairs.

·       Able to reach above or below shoulders.

·       Occasionally lift or move objects weighing up to 10 lbs.

·       Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.

·       Be able to read, write and interpret written documents.

·        

What you will get:

Catholic Charities of Steuben/Livingston offers a well-rounded and comprehensive benefits program.

·       Salary: $18.00-20.00/hour depending on years of experience/education level.

·       Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

·       Paid Time Off, 10 days to start, 15 days after 1st Anniversary.

·       Holidays 12-14 paid holidays

·       Medical Insurance

·       Dental Insurance

·       Vision Insurance

·       Life Insurance

·       Short-Term Disability

·       Long-Term Disability

·       Critical Illness Insurance

·       Supplemental Insurance

·       Flexible Spending Account

·       Health Savings Account

·       Legal Plan

·       Identity Plan

·       Employee Assistance Program

·       6% Pension

·       Employee 401(k)

·       My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·       Applications will be reviewed regularly until the position is filled.

·       Phone screenings will be conducted with qualified candidates.

·       In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·       In-person interviews are typically with 2-4 Interviewers

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet