Job Posting OPEN
Lead Family Coordinator
Position: Lead Family
Coordinator
Program: Family Development
Reports
to: Family
Development Director
Status: Full Time,
Non-Exempt, 37.5 hours per week
Schedule: Monday through Friday
Hourly
Wage: $25.00
- $27.00/hour
**Temporary
grant funded position, until September 30, 2028**
*This
position works in partnership with Cortland County Mental Health Department*
Job
Function: A
key personnel position responsible for leading family engagement, family
support, and family-centered coordination activities under the SAMHSA
Community Mental Health Infrastructure (CMHI) Grant. In collaboration with
the Project Director, clinical and community partners, peer/family support
staff, and other grant personnel, the Lead Family Coordinator develops and
maintains systems that promote authentic family voice, strengthen family
participation, improve access to behavioral health and community resources, and
support positive outcomes for children, youth, adults, and families. This
position will play a critical role in achieving grant objectives and
maintaining fidelity to SAMHSA’s principles of family-driven, person-centered,
trauma-informed, culturally responsive, and recovery-oriented care.
Essential Duties and Responsibilities include the following. Other duties
may be assigned.
SAMHSA
CMHI Grant Implementation
·
Collaborate
and maintain regular communication with the Project Director and grant team to
monitor progress and advance family-related objectives, identifying challenges
and emerging needs.
·
Participate
in required grant meetings, trainings, technical assistance activities, and
stakeholder engagement efforts, including leadership and implementation
meetings.
·
Maintain
documentation and assist with reports, progress updates, success stories, and
other materials needed to demonstrate grant compliance, performance measures,
and project evaluation outcomes.
·
Support preparation for SAMHSA
monitoring, audits, site visits, and other grant oversight activities as
applicable
·
Contribute
to sustainability planning and the integration of successful family engagement
practices into ongoing program operations.
·
Develop
and maintain strong relationships with family-serving organizations, peer
organizations, schools, healthcare providers, behavioral health agencies,
social service agencies, and other community partners.
·
Participate
in community coalitions and collaborative initiatives that advance the goals of
the CMHI project.
·
Represent
the organization and CMHI project at community meetings, outreach events,
conferences, and stakeholder activities.
·
Utilizing
family feedback and program data, identify opportunities to expand family
access to community resources and strengthen the local behavioral health
continuum of care to improve accessibility, quality, and outcomes.
Family
Support, Engagement & Coordination
·
Serve
as the primary liaison between the CMHI initiative and participating families.
·
Lead
assigned family engagement activities and ensure completion of related goals,
milestones, and deliverables, monitoring family engagement activities against
the approved project work plan and promoting peer-to-peer learning
opportunities.
·
Develop
and implement strategies that ensure meaningful family engagement in program
planning, implementation, evaluation, and continuous quality improvement.
·
Identify
barriers affecting families and collaborate with program leadership and
community partners to develop solutions.
·
Provide
or coordinate family support, education, resource navigation, and referrals
consistent with CMHI objectives.
·
Assist
families in accessing behavioral health, educational, healthcare, nutrition, housing,
social service, and other community resources, promoting family leadership and
participation in decision making.
·
Provide
technical assistance related to family engagement, family-driven care,
trauma-informed practices, behavioral health resources, and effective
family-provider collaboration, supporting the development of culturally
responsive and family-centered approaches.
·
Foster
coordination among families, behavioral health providers, schools, healthcare
organizations, social service agencies, and community partners to reduce
service gaps and duplication.
·
Ensure
family support services are responsive to each family's unique circumstances,
strengths, preferences, and goals.
·
Promote
equitable access to services for underserved and historically marginalized
populations.
·
Establish
and facilitate family advisory groups, focus groups, listening sessions, and
other mechanisms to gather and elevate family feedback.
·
Ensure
family perspectives inform policies, procedures, service delivery, outreach
efforts, and program improvements.
·
Collect
and maintain accurate information related to family engagement activities,
participation, referrals, services, and outcomes, consistent with
organizational policies and grant requirements.
·
Gather
qualitative and quantitative feedback from families to assess program
effectiveness and identify opportunities for improvement.
Education
and/or Experience
High School Diploma/GED
required. Associate's degree (A. A.)
preferred or equivalent from two-year College or technical school; plus, three
years’ experience in social work, human services or related field with youth
with serious emotional disorders (SED); or equivalent combination of education
and experience.
Experience as a parent or
caregiver of a child or adolescent with SED who has received or is currently
receiving services from the mental health system preferred. Experience in developing
and coordinating community initiatives to provide maximum participation through
planned outreach activities.
Other Skills and Abilities
Experience in working with individuals, neighborhood groups
(youth and adults) and community organizations. Ability to grasp the problems
confronting low-income residents, and families experiencing trauma and SEDs.
Working knowledge of the family development process.
Certificates, Licenses, Registrations
Valid NYS driver's license with acceptable driving record.
Must be able to successfully complete a pre-employment background check.
Interested
candidates should apply below or forward a resume and
letter of interest via email to hiring@capco.org or
at the CAPCO Main Office, 32 N. Main St., Cortland, NY 13045.
CAPCO is an Equal Opportunity Employer and we do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, age, and physical or mental disability. CAPCO will make reasonable accommodations for qualified candidates in adherence of the Americans with Disabilities Act and New York Human Rights Act.