Job Application - Catholic Charities Steuben/Livingston

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Healthy Families Program Supervisor

We are Hiring!

Catholic Charities of Steuben/Livingston is growing and seeking a Healthy Families Program Supervisor to join our Team.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special!

Two locations:

324 W Buffalo St, Ithaca, NY 14850

105 9th St, Watkins Glen, NY 14891

Position Title:  Healthy Families Program Supervisor

Salary: $18.00-22.00/hr

Schedule: Full time/35 hours per week

PRIMARY FUNCTIONS:

Program Supervisors are responsible for the direct supervision of assigned workers. They actively participate in the development and implementation of the program and work collaboratively with area service providers to make sure the goals of the program are met.

SPECIFIC DUTIES:

·       Provides structured as well as informal direct supervision to all assigned staff.

·       Assists staff in supporting families to become empowered to identify strengths and set goals.

·       Performs quality assurance tasks such as reviewing records and surveying participants.

·       Monitors and manages staff caseloads.

·       Assists in staff selection and orientation as well as facilitating on-going training.

·       Monitors staff performance

·       Ensures tracking forms and IFSPs are completed for each family.

·       Responsible for data collection and general management at assigned site.

·       Monitors staff performance

·       Functions as team leader by conducting team meetings and planning groups.

·       Provides daily support and crisis management.

·       Assists in the development of policies and procedures.

·       Works closely with all referral sources and community agencies to ensure families’ needs are being met.

·       Reviews cases on a regular basis and assures that any case which may involve “imminent harm” is referred to CPS, as well as reviews and approves all CPS reports made by staff.

·       Attending conferences and training as required.

·       Performs other related duties as assigned.

QUALIFICATIONS:

Master’s degree in human service field preferred, or bachelor’s degree with five years of experience with a home visiting program.

FSWs or FAWs with five years direct service in a Healthy Families Program, a documented history of progressive professional development, plus an associate degree in a related field may be considered for supervisory positions.

ADDITIONAL REQUIREMENTS:

• Sense of acceptance and fairness, with the ability to empower and nurture.
• Administrative experience in a human service program, including experience in quality assurance and program improvement and site development.
• A solid understanding of and experience in managing staff.
• Knowledge of maternal-infant health and concepts of child abuse and neglect.
• Solid understanding and experience in managing and motivating staff as well as providing support in stressful working environments.
• Experience in home visiting and working with multi-needs families.
• Experience with and commitment to reflective practice. Infant mental health endorsement level III or IV a plus.
• Knowledge and experience in a strength-based and family centered provision of primary prevention services, and/or direct experience as a home visitor and/or home visitor supervisor.

POSITION DESCRIPTION

• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
• Possess excellent verbal and written communication skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records.
• Proficiency and experience with PC’s and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered, and insured vehicle.
• Demonstrate commitment to Agency Mission Statement.
• Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

• Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.
• Stand, sit, walk, bend, stoop, kneel, and reach.
• Climb up or down stairs.
• Able to reach above or below shoulders.
• Occasionally lift or move objects weighing up to 10 lbs.
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
• Be able to read, write and interpret written documents.

What you will get:

Catholic Charities of Steuben/Livingston offers a well-rounded and comprehensive benefits program.

·       Salary: $19.00-20.00/hr.

·       Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

·       Paid Time Off, 10 days to start, 15 days after 1^st Anniversary.

·       Holidays 12-14 paid holidays

·       Medical Insurance

·       Dental Insurance

·       Vision Insurance

·       Life Insurance

·       Short-Term Disability

·       Long-Term Disability

·       Critical Illness Insurance

·       Supplemental Insurance

·       Flexible Spending Account

·       Health Savings Account

·       Legal Plan

·       Identity Plan

·       Employee Assistance Program

·       6% Pension

·       Employee 401(k)

·       My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

·       Applications will be reviewed regularly until the position is filled.

·       Phone screenings will be conducted with qualified candidates.

·       In-person one-hour interviews will be conducted with candidates who advance after the phone screening

·       In-person interviews are typically with 2-4 Interviewers

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet